Program Manager for In-School Youth Programs

City of New York • New York City, NY

10d

About The Position

The New York City Department of Youth and Community Development (DYCD) invests in community-based organizations and programs to alleviate the effects of poverty and provide opportunities for New Yorkers and communities to flourish. The Program Manager monitors and evaluates Summer Youth Employment Program (SYEP) providers to support high-quality services for youth participants and achievement of contractual goals. The role includes communicating program expectations, using DYCD information and contract-performance systems, conducting site visits and audits, supervising seasonal staff, and analyzing provider performance data. The position may also support additional SYEP unit projects and requires a flexible work schedule as directed by the supervisor.

Requirements

• Bachelor’s degree from an accredited college and two years of experience in community work or community-centered activities related to the duties; or high school graduation or equivalent and six years of related community-work experience; or equivalent education and/or experience.
• All candidates must have at least one year of experience in community work or community-centered activities as described in the first qualification pathway.

Responsibilities

• Monitor and evaluate SYEP provider performance to ensure high-quality services for youth participants.
• Communicate program policies, procedures, and expectations to providers to support contractual goals in recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, budgeting, and recordkeeping.
• Use DYCD web-based information and contract performance management systems.
• Conduct provider-site visits for pre-program assessments, in-program monitoring, and post-program evaluations, providing technical assistance as needed.
• Audit provider program records and conduct ad-hoc visits for special initiatives or events.
• Supervise seasonal staff, assign and track monitoring tasks, and maintain accurate monitoring logs.
• Compile and analyze provider performance data and reports to inform unit strategies and management decisions.
• Support additional projects and tasks within the SYEP unit as needed.
• Maintain a flexible work schedule as required by the program and at the supervisor’s discretion.

What This Job Offers

• Job Type: Full-time