Program Supervisor, Youth & Family Programs

YMCA Of Greater Seattle•Newcastle, WA

About The Position

Provides day-to-day supervision of youth development and family programs, including youth sports and wellness, recreation and enrichment, Kids Club/Kids Zone, family activities, and teen programs. Works as part of a team to plan and implement developmentally appropriate activities and lesson plans, maintain a safe, high-quality program, and support daily operations. Supervises and evaluates staff and volunteers, including hiring and training, maintaining required staff-to-child ratios, and conducting regular staff meetings. Builds professional relationships with families, facility and school personnel, and the community. Expected workdays are Saturday through Wednesday. The position transports clients as an authorized driver using an employer vehicle; driving duties are required. The role is safety-sensitive and requires meeting the YMCA of Greater Seattle’s authorized-driver standards.

Requirements

  • Must be 21 years of age or older.
  • High school graduate or equivalent.
  • Demonstrated experience delivering programming in one or more of these areas: child care, youth sports, wellness, recreation, or camp.
  • Three or more years of experience working with children.
  • One year or more of supervisory experience.
  • Strong customer service skills, including responding to questions by phone, email, and in person; ability to problem-solve and resolve conflict.
  • Strong computer skills and experience with word-processing, spreadsheet, and database software.
  • Knowledge of standard office equipment, such as fax machines, copiers, and phone systems.
  • Current state-approved first-aid certification.
  • Current state-approved infant/child CPR certification, or community CPR certification if working with school-aged children. Certification must be obtained at hire or at the earliest possible training, no later than 90 days after employment.
  • For authorized-driver duties: be at least 21, have held a driver’s license for at least three years, pass a drug screen for impairing substances, and meet the YMCA of Greater Seattle driving-record standards.
  • Driving-record standards include no more than two vehicle-related suspensions/reinstatements and no more than two moving violations/accidents within the last three years; no major violations within the last five years; and no disqualifying driving history.
  • California driver’s license holders cannot currently be enrolled as authorized drivers due to state-specific reporting requirements.
  • Employment offers are contingent on the results of a background check.

Nice To Haves

  • College degree; other applicable education, training, and experience may be considered.
  • Knowledge of and previous experience with diverse populations, including differences in language, culture, race, physical activity, and sexual orientation.
  • Ability to speak a language in addition to English may be helpful.
  • Other combinations of applicable education, training, and experience that provide the necessary knowledge, abilities, and skills may be considered.

Responsibilities

  • Supervise delivery of culturally relevant and developmentally appropriate activities for assigned program areas.
  • Hire, train, supervise, and evaluate staff and volunteers; assist with staff meetings and training.
  • Engage professionally with parents and guardians to share relevant information about their child’s experience and promote upcoming programs.
  • Follow YMCA policies and procedures, including those for medical and disciplinary situations, child abuse prevention, and emergencies.
  • Provide direct supervision to a group of children as needed.
  • Maintain required records, including attendance, registration information, accident reports, and discipline records.
  • Recruit new enrollments.
  • Maintain and purchase site supplies as necessary.
  • May assist with developing and monitoring department budgets.
  • Encourage member involvement, identify potential volunteers, and assist with the Annual Campaign.
  • Attend required staff meetings and trainings.
  • Transport clients as an authorized driver using an employer vehicle.
  • Ensure staff are screened, trained, supervised, and held accountable to the organization’s abuse risk management standards.
  • Adhere to abuse prevention policies, maintain appropriate boundaries, complete required training, report suspicious or inappropriate behavior, and comply with mandated reporting requirements.
  • Perform other duties as assigned.

Benefits

  • YMCA of Greater Seattle membership.
  • Medical, dental, vision, and life insurance.
  • Retirement plan with employer contributions.
  • Free access to mental health resources.
  • Paid time off that accrues rapidly.
  • Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp, and outdoor leadership programs; the stated discount is 25% for part-time staff and 50% for full-time staff.
  • Some benefits are available only to full-time staff.
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