Youth Workforce Manager

METRO NORTH REGIONAL EMPLOYMENT BOARD•Malden, MA

8d•Hybrid

About The Position

The Youth Workforce Manager is an active member of the MassHire Metro North Workforce Board’s Workforce Development team and supports youth workforce programming across the Metro North region. Reporting to the Deputy Director of Youth Workforce, the position supports development and implementation of the regional youth workforce strategy, with a focus on expanding employer-driven career exploration, work-based learning, and employment opportunities for high school students and young adults. The manager also supports competitive grant-funded initiatives that complement core youth programs and expand career exploration, internships, employment, and work-based learning opportunities. The role connects young people to career exploration, workforce readiness, employment, internships, and work-based learning through partnerships with schools, youth providers, community organizations, and employers. Programs include Connecting Activities, WIOA Youth, and YouthWorks. The manager strengthens coordination among partners, expands access to coordinated opportunities, and identifies ways to braid resources and services across programs. This is a hybrid position requiring regular in-person presence in the Metro North region. The role averages two to three in-person days per week at assigned school sites and/or the MNWB office in Malden Center, along with in-person partner meetings, events, site visits, and monitoring. Regular in-office attendance is expected during onboarding. All MNWB positions are grant-funded and subject to the availability and continuation of grant funding.

Requirements

Experience working with high school-aged youth and/or young adults in workforce development, career readiness, education, employment, internships, or work-based learning programs.
Ability to develop and maintain relationships with employers, schools, community organizations, and workforce partners.
Strong project management skills, including coordinating initiatives, managing timelines, organizing events, tracking deliverables, and ensuring follow-through across partners.
Ability to navigate a changing program environment, work across teams and organizations, and adapt to evolving priorities, funding requirements, and employer needs.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint, and ability to learn and maintain information in databases and program management systems.
Excellent written and oral communication skills.
Ability to engage respectfully and effectively with youth from diverse backgrounds and provide culturally responsive, trauma-informed support.

Nice To Haves

Bi- or multi-lingual abilities, especially English and Spanish, Portuguese, or Haitian-Creole.

Responsibilities

Transition Connecting Activities toward a more employer-driven, work-based learning model that expands access to career exploration, employer engagement, internships, job shadows, and other work-based learning opportunities.
Travel to school partner sites and provide workforce-readiness skills to high school students.
Help youth develop job-preparation skills and provide workshops on topics such as labor market research, resume writing, and interviewing.
Coordinate with schools to promote career events, including job fairs and career panels, and support event logistics.
Develop and maintain partnerships with participating schools to identify student workforce needs and suitable opportunities.
Coordinate employer engagement activities, including career panels, workplace tours, job shadows, internships, work-based learning experiences, and other career-connected learning.
Implement grant-funded youth workforce initiatives, including participant support and case management, coordination of internships and work-based learning, documentation, and outcome tracking.
Serve as the primary liaison with assigned WIOA Youth providers and ensure enrollment, program elements, case management, and placement services meet local, state, and federal requirements.
Provide technical assistance to WIOA Youth providers to support high-quality programming.
Enter WIOA Youth participant information, case notes, and placement information into the statewide MOSES database.
Oversee program billing and invoicing for timeliness and compliance with contract expenditures.
Conduct virtual and in-person site visits to providers in coordination with the Deputy Director of Youth Workforce.
Produce performance reports using MOSES for program evaluation, reporting, and performance standards.
Support coordination between YouthWorks and MNWB’s broader youth workforce strategy, including identifying opportunities to align programs.
Participate in annual YouthWorks provider monitoring activities with the Deputy Director of Youth Workforce and appropriate MNWB staff.
Identify opportunities for dual enrollment and coordinated services among YouthWorks, Connecting Activities, and WIOA Youth participants where appropriate and allowable.
Promote awareness of YouthWorks and other youth workforce opportunities among schools, employers, community organizations, and workforce partners.
Manage and cultivate partnerships with community groups and other stakeholders to advance Workforce Development team priorities.
Identify employer partners for job fairs, career panels, and youth employment and internship initiatives.
Understand employer workforce needs and identify ways to align youth programming with high-demand occupations and career pathways.
Maintain timely and accurate records, service notes, and entries in MNWB’s internal Salesforce database.
Collect information from students about their jobs or internships and enter it accurately into Salesforce.
Track, document, and report employer engagement activities in the statewide MOSES database.
Assist the supervisor, team leader, or management with assigned projects and other duties.