Program Manager, Learning Platforms & Systems

Success Academy Charter Schools•New York, NY

1d•$100,000 - $125,000•Hybrid

About The Position

Success Academy is seeking a Program Manager, Learning Platforms & Systems, to own and drive the planning and implementation of technology and systems that enable its Learning Program. The role serves as the business owner for major Learning technology initiatives, partnering closely with Technology to translate Learning Program needs into solutions and guide work from requirements through implementation. The portfolio includes learning platforms, the Student Information System (SIS), AI solutions, academic technology, and other systems used to deliver and manage the Learning Program. This is a hands-on position requiring deep understanding of the work, support for decision-making, stakeholder leadership, dependency management, and accountability for successful execution. The Program Manager will drive initiatives across the Education Institute, Technology, Operations, and school-facing teams, and lead implementation readiness, launch, stabilization, and continuous improvement. The position is hybrid, based in Success Academy’s NYC Financial District office, with on-site work Tuesday through Thursday and remote work Monday and Friday.

Requirements

5–7+ years of experience in technology program management, product operations, business systems, implementation, or a related field.
Proven experience owning complex technology initiatives from requirements through launch.
Ability to translate business needs into clear requirements for technical teams.
Strong technical fluency and ability to quickly understand platforms, integrations, data flows, and system dependencies.
Demonstrated success driving work across technical and non-technical stakeholders.
Strong problem-solving skills and comfort working through ambiguity.
Excellent written and verbal communication skills, including ability to translate technical concepts for business audiences.
Strong ownership, judgment, and follow-through.

Nice To Haves

Experience with education technology or large-scale enterprise systems.

Responsibilities

Own and drive major Learning technology initiatives from problem definition through implementation and stabilization.
Serve as the Learning Program business owner for learning platforms, SIS, AI solutions, and other academic technology.
Translate Learning Program needs into clear business and system requirements in partnership with Technology.
Drive decisions across Education Institute, Technology, Operations, and school-facing teams.
Own implementation plans, milestones, dependencies, risks, and readiness for assigned initiatives.
Develop a deep understanding of portfolio platforms and workflows, including both business needs and technical solutions.
Identify gaps in current systems and workflows and drive solutions that simplify or improve Learning Program operations.
Partner with Technology through design, development, testing, launch, and stabilization.
Lead business readiness for major system changes, including process changes, training needs, communications, and implementation planning.
Use data and stakeholder feedback to evaluate solution effectiveness and drive post-launch improvements.

Benefits

Medical, dental, and vision coverage starting on the first day; Success Academy covers 82% of its core medical plan.
Free One Medical membership and confidential mental health support through EAP/Talkspace.
403(b) retirement plan with a 3% employer match.
Up to $2,400 per year in employer HSA contributions.
Employer-paid life and disability insurance.
Public Service Loan Forgiveness (PSLF) eligibility.
Generous paid time off and paid holidays.
Paid parental leave.
$50 per month cellphone stipend ($600 per year).
Pre-tax commuter benefits.
Backup family care.
Performance-based earning incentives.