The Associate Director, Learning Experience and Platforms provides strategic leadership for the enterprise learning experience and the technology ecosystem that enables learning across the organization. The role leads the strategy, governance, administration, and continuous improvement of the Learning Management System (LMS) and broader learning technology portfolio. The Associate Director establishes standards for a simple, consistent, accessible, and scalable learning experience. The role leads learning technology build, buy, and partner decisions and evaluates platforms and tools based on learner and business needs, capabilities, integration, utilization, cost, and strategic fit. The position monitors emerging learning technologies, including AI, automation, personalization, skills technologies, and learning analytics, and identifies opportunities to improve the learner experience, simplify delivery, and increase the value of learning technology investments. The Associate Director leads or supports major learning technology transformations, including LMS evaluation, selection, implementation, migration, integration, and optimization. The role partners with Learning, Technology, Procurement, business stakeholders, vendors, and implementation partners to translate requirements into technology solutions, connecting learning strategy, learner experience, and technology while balancing operational stewardship with continued modernization.
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Job Type
Full-time
Career Level
Manager