Associate Director Learning Experience & Platforms

Humana
•$115,200 - $158,400•Remote

About The Position

The Associate Director, Learning Experience and Platforms provides strategic leadership for the enterprise learning experience and the technology ecosystem that enables learning across the organization. The role leads the strategy, governance, administration, and continuous improvement of the Learning Management System (LMS) and broader learning technology portfolio. The Associate Director establishes standards for a simple, consistent, accessible, and scalable learning experience. The role leads learning technology build, buy, and partner decisions and evaluates platforms and tools based on learner and business needs, capabilities, integration, utilization, cost, and strategic fit. The position monitors emerging learning technologies, including AI, automation, personalization, skills technologies, and learning analytics, and identifies opportunities to improve the learner experience, simplify delivery, and increase the value of learning technology investments. The Associate Director leads or supports major learning technology transformations, including LMS evaluation, selection, implementation, migration, integration, and optimization. The role partners with Learning, Technology, Procurement, business stakeholders, vendors, and implementation partners to translate requirements into technology solutions, connecting learning strategy, learner experience, and technology while balancing operational stewardship with continued modernization.

Requirements

  • Bachelor's degree.
  • At least 6 years of experience in learning technology, learning experience, HR technology, digital platforms, or related disciplines.
  • At least 2 years of management experience.
  • Experience leading or playing a significant role in an enterprise LMS implementation, migration, or platform transformation.
  • Experience with Cornerstone, Docebo, or comparable enterprise learning platforms.
  • Experience managing enterprise technology platforms or complex digital ecosystems.
  • Experience leading complex technology initiatives involving multiple stakeholders and partners.
  • Strong strategic thinking, problem-solving, and decision-making capabilities.

Nice To Haves

  • Experience with emerging learning technologies, including AI, automation, skills technologies, and learning analytics.
  • Experience operating in a large, complex, matrixed organization.

Responsibilities

  • Lead the strategy, governance, administration, and continuous improvement of the LMS and broader learning technology portfolio.
  • Establish standards that create a simple, consistent, accessible, and scalable learning experience.
  • Lead learning technology build, buy, and partner decisions.
  • Evaluate platforms and tools based on learner and business needs, capabilities, integration, utilization, cost, and strategic fit.
  • Monitor emerging learning technologies, including AI, automation, personalization, skills technologies, and learning analytics.
  • Identify opportunities to improve the learner experience, simplify delivery, and increase the value of learning technology investments.
  • Lead or support LMS evaluation, selection, implementation, migration, integration, and optimization.
  • Partner with Learning, Technology, Procurement, business stakeholders, vendors, and implementation partners to translate requirements into technology solutions.
  • Connect learning strategy, learner experience, and technology while balancing current operational stewardship with continued modernization.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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