Learning & Development Program Manager

Okta•San Francisco, CA

9h•$126,000 - $194,000•Hybrid

About The Position

The Learning & Development Program Manager owns multiple large-scale and/or company-wide learning programs and initiatives, bringing new programs to life in response to current and future business needs and goals. The role operates with autonomy while proactively planning and communicating initiatives and updates, and knowing when to involve others for support. This hybrid role requires working from Okta’s San Francisco office two days per week. The manager designs, launches, delivers, and scales engaging learning experiences across in-person, blended, virtual, and self-paced formats. They collaborate with stakeholders to align global learning principles, use research and stakeholder input to guide initiatives, and use AI tools to design, prototype, personalize, and scale learning content. The role oversees program operations, marketing, change management, curriculum completion, session facilitation, reporting, administration, resources and budgets, stakeholder communication, and program analytics. It establishes metrics and goals before launch, reports results and recommendations to senior leadership, improves the learning technology stack, and shares program-management standards and best practices across the team.

Responsibilities

Own and scale complex, ambiguous, high-visibility learning programs end to end.
Design and develop engaging, creative, and impactful in-person, blended, virtual, and self-paced learning experiences.
Collaborate with stakeholders to align global learning and development principles and create a smooth learner experience.
Launch, maintain, and scale learning experiences that promote the company’s learning brand and participant engagement.
Use internal and external research and stakeholder partnerships to inform learning initiatives.
Use AI tools to design, prototype, personalize, and scale learning content.
Plan, run, document, and communicate program operations, with governance built in.
Develop and execute program marketing and change-management plans to build participation.
Ensure all curriculum components are complete, deployed, and managed appropriately.
Schedule and facilitate learning sessions across modalities, cohort sizes, and structures.
Establish program metrics, milestones, and goals before launch, including adoption, skill progression, behavior change, and business impact.
Own program and project reporting, administration, resource and budget management, stakeholder management, planning, and communications.
Keep program plans, status, and health visible to stakeholders.
Analyze program data, report results to senior leadership, and recommend where to invest next.
Evaluate and improve the learning technology stack, including the LMS, authoring tools, and AI-enabled tools.
Set program-management standards and share best practices across the team.