Learning and Development Program Manager

RPM Living • Atlanta, GA

15h • Remote

About The Position

RPM Living is seeking a Learning and Development Program Manager to shape and deliver high-impact learning for frontline and corporate associates nationwide. The role connects business needs with learning, knowledge, technology, and performance solutions, and focuses on solving underlying business problems rather than simply fulfilling training requests. Programs may address compliance, safety, maintenance skills, technology rollouts, and business process changes.

The manager partners with internal stakeholders to design scalable learning programs that help associates build and apply skills through formal learning, hands-on practice, coaching, knowledge resources, and on-the-job application. The role manages L&D projects from intake and prioritization through development and deployment, supports the learning technology ecosystem, experiments with emerging technologies and approaches, and uses data to evaluate effectiveness and business impact. This role is eligible for remote work and may require travel up to 10%.

Requirements

• Experience combining project management and content design.
• Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables.
• Experience creating digital learning experiences in multiple formats, such as short-form video, microlearning, interactive learning, eLearning, simulations, and performance support.
• Strong visual storytelling skills and the ability to make complex information simple, engaging, and actionable.
• Demonstrated experience using Generative AI and prompting to accelerate creative and learning design workflows.
• Strong instructional design and adult learning fundamentals.
• Ability to rapidly learn and experiment with new tools and technologies.
• Advanced Excel skills, including producing learning-related reports, analyzing data, and translating findings into actionable insights.
• Ability to build collaborative partnerships in a virtual environment and work effectively with business leaders, subject matter experts, and technology teams.
• Ability to think at scale and understand how to implement change, drive adoption, and deliver consistent programming across locations and job roles.
• Ability to read documents, computer screens, and data; hear and understand verbal communications in person and over the phone or computer; and operate a computer, keyboard, mouse, and other office equipment.
• May be required to sit or stand for extended periods and occasionally lift or carry items such as files or office supplies weighing up to 15 pounds.

Nice To Haves

• Experience with project management software and Agile methodology.
• Experience with tools such as Articulate 360, Synthesia, video editing platforms, WalkMe, or similar technologies.
• Experience supporting frontline or distributed workforces, technology implementations, or business process changes.
• A valid driver’s license is preferred.

Responsibilities

• Partner with business leaders and subject matter experts to identify the problem behind learning requests and focus on what associates need to know, do, and apply.
• Define and manage learning programs for associate roles, including compliance, safety, maintenance skills, technology, and business process changes.
• Connect business goals and learner needs with available resources and impactful learning solutions.
• Create structured maintenance learning and other role-based programs that combine formal learning with hands-on practice, coaching, knowledge resources, and on-the-job application.
• Manage the end-to-end L&D project process, from intake and prioritization through development and deployment.
• Apply agile principles, manage competing priorities, track milestones, and keep stakeholders aligned.
• Use industry tools, Generative AI, and effective prompting to accelerate ideation, research, scripting, content creation, visual development, automation, and rapid prototyping.
• Experiment with learning approaches, gather learner and stakeholder feedback, analyze data, and continuously improve.
• Support and optimize RPM Living’s learning technology stack, including the LMS, WalkMe, LinkedIn Learning, and other enterprise tools; help with configurations, content catalogs, governance, change management, and learner experience.
• Analyze learning data to track effectiveness, identify gaps, adjust strategies, and demonstrate business impact and ROI.
• Explore emerging learning technologies, AI, automation, and modern enablement strategies, and propose improvements to learning accessibility and delivery.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed