Learning and Development Program Manager

RPM Living • Austin, TX

3d • Remote

About The Position

RPM Living is seeking a Learning and Development Program Manager to create and manage impactful learning programs for frontline and corporate associates nationwide. The role connects business needs with appropriate learning, knowledge, technology, and performance solutions, and focuses on building practical skills and measurable results—not simply delivering training courses.

The Program Manager partners with business leaders, subject matter experts, and technology teams to identify underlying performance needs; plan and manage role-based learning programs; and combine formal instruction with hands-on practice, coaching, knowledge resources, and on-the-job application. The role also manages L&D projects from intake through deployment, supports RPM Living’s learning technology ecosystem, uses data to assess effectiveness and business impact, and explores emerging tools and approaches, including generative AI. The role is eligible for remote work and may require travel up to 10%.

Requirements

• Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables.
• Experience creating digital learning experiences in multiple formats, such as short-form video, microlearning, interactive learning, eLearning, simulations, or performance support.
• Strong visual storytelling skills and ability to simplify complex information into engaging, actionable experiences.
• Demonstrated experience using generative AI and prompting to accelerate creative and learning design workflows.
• Strong instructional design and adult learning fundamentals.
• Ability to rapidly learn and experiment with new tools and technologies.
• Advanced Excel skills and ability to produce learning-related reports, analyze data, and translate findings into actionable insights.
• Ability to build collaborative partnerships in a virtual environment and work effectively with business leaders, subject matter experts, and technology teams.
• Ability to think at scale and understand how to implement change, drive adoption, and deliver consistent programming across locations and job roles.
• Ability to sit or stand for extended periods, read documents and computer screens, understand verbal communications in person and remotely, occasionally lift or carry items weighing up to 15 pounds, and operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

• Experience with project management software and Agile methodology.
• Experience with Articulate 360, Synthesia, video editing platforms, WalkMe, or similar technologies.
• Experience supporting frontline or distributed workforces, technology implementations, or business process changes.
• A valid driver’s license is preferred.

Responsibilities

• Partner with business leaders and subject matter experts to identify the problem behind training requests and determine what associates need to know, do, and apply.
• Define and manage learning programs for associate roles, including compliance, safety, maintenance skills, technology, and business process changes.
• Align business goals, learner needs, available resources, and suitable learning solutions.
• Develop structured maintenance learning and other role-based programs that combine formal learning with hands-on practice, coaching, knowledge resources, and on-the-job application.
• Manage the end-to-end L&D project process, from intake and prioritization through development and deployment; apply agile principles, manage competing priorities, track milestones, and align stakeholders.
• Use industry tools and generative AI to support ideation, research, scripting, content creation, visual development, automation, and rapid prototyping.
• Experiment with learning approaches, gather learner and stakeholder feedback, use data to evaluate results, and continuously improve programs.
• Support RPM Living’s learning technology stack, including the LMS, WalkMe, LinkedIn Learning, and other enterprise tools; help optimize configurations, content catalogs, governance, change management, and learner experience.
• Gather and analyze learning data, identify gaps, adjust strategies, and demonstrate business impact and return on investment.
• Explore learning technologies, AI, automation, and modern enablement strategies, and recommend ways to improve accessibility and move beyond traditional training delivery.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed