Learning & Development Senior Program Manager
About The Position
Guardant Health is seeking a Senior Program Manager to lead and own the development and execution of professional development programs under Guardant Health University (GHU). Reporting to the Director of Learning & Development, this role is accountable for program results, organizational learning initiatives, and contributions to strategic development goals. The position will shape new methods, procedures, and programs to continuously evolve Guardant’s learning and development offerings. The role leads end-to-end program execution and development, including onboarding, workshops, e-learning, leadership development, micro-learning, and other learning opportunities. It partners with stakeholders to improve delivery, expand programs globally, and develop strategic communications that engage learners. The position also collaborates with people leaders, advising and coaching at a senior level, while coordinating teams, vendors, and resources. The Senior Program Manager documents processes and project plans, refines approaches to tracking engagement and participation, and evaluates programs and vendors. The role supports change management, manages vendor deliverables, and tracks project schedules, budgets, results, and performance metrics for leadership. It also provides coaching and development consulting to teams and leaders, adapting to varied growth needs. The position requires curiosity, sound judgment, and the ability to critically evaluate and responsibly use AI-enabled tools under company policies, ethical standards, and regulatory requirements. The role is listed as remote in the United States. Employees who live within 50 miles of a Guardant facility are required to work onsite Mondays, Tuesdays, and Thursdays, with remote work on designated days, subject to management and applicable policies.
Requirements
- At least 10 years of program management experience, ideally in learning and development, human resources, or a related field.
- Deep expertise in employee development strategy, design, or learning.
- Strong project management skills, including leading complex, multi-phase initiatives from initiation through completion.
- Excellent verbal and written communication skills and the ability to clearly communicate progress and challenges to varied stakeholders.
- Ability to develop effective communications that enhance engagement.
- Demonstrated ability to collaborate with cross-functional teams and external partners to deliver successful projects.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities, maintain timelines, and meet deliverables.
- Familiarity with project management and learning management system (LMS) tools and systems.
- Proficiency in Workday and Microsoft Office Suite.
- Curiosity, sound judgment, and ability to critically evaluate and responsibly use AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.
- Ability to sit for extended periods and lift routine office supplies, as needed.
Nice To Haves
- Experience with Litmos.
- GallupClifton Strengths certification.
- DiSC certification.
- Crucial Conversations certification.
- Coaching certification.
Responsibilities
- Manage end-to-end execution of learning and development programs, aligning initiatives with business objectives and timelines.
- Support planning, scheduling, resource coordination, communications, learner engagement, and program success across multiple initiatives.
- Evolve existing programs and develop new professional development offerings.
- Oversee logistics for onboarding, workshops, e-learning, and leadership development initiatives.
- Partner with stakeholders to ensure effective delivery and continuous improvement of learning and development offerings.
- Develop methods, procedures, and approaches that address emerging organizational needs and reflect leadership and professional development best practices.
- Expand programs globally and improve learning and development experiences.
- Advance strategic communications planning for micro-learning, programs, workshops, and other development opportunities; communicate program value and create plans to engage learners.
- Collaborate with cross-functional and intact teams to coordinate deliverables, manage communications, and meet business requirements and objectives.
- Serve as a point of contact for people leaders and advise and coach at a senior level.
- Develop and maintain process documentation and project plans aligned with learning and development goals.
- Develop and refine methods for tracking learning engagement, enhancing participation, and evaluating programs and vendors.
- Coordinate external vendors and internal resources, monitor vendor contracts, and ensure deliverables are high-quality, timely, and within scope.
- Assist with change management planning and strategies, engage stakeholders, and support smooth adoption of new initiatives.
- Track schedules, budgets, project results, and performance metrics; provide progress and results reporting to leadership.
- Provide coaching and development consulting to teams and leaders, adapting support to varied growth needs.
- Responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
