Learning & Development Program Manager
About The Position
The Learning & Development Program Manager supports departments by identifying learning gaps and needs in collaboration with department learning committees, then developing and delivering effective training solutions. The role also supports organization-wide leadership development initiatives in partnership with the Leadership Development Program Manager, helping create and facilitate impactful learning experiences. The position manages department professional development programs, training logistics, onboarding redesign, and learning content in coordination with subject matter experts and the Compliance team. It also maintains the internal Learning Management System and supports department learning weeks, PEAQ Week, large start-class trainings, and other strategic projects. Some activities may require extended hours.
Requirements
- Bachelor’s degree in Human Resources, Education, Business, or a related field.
- At least 5 years of experience in Learning & Development, with a focus on program management and facilitation.
- Exceptional facilitation and presentation skills, in person and virtually.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Excellent communication and interpersonal skills.
- Proficiency with learning management systems and virtual training tools.
- Understanding of and experience applying formal training, relationship-based, and experience-based development approaches, including the 70-20-10 model.
- Strong project management and consulting skills, with prioritization and organization skills suited to a fast-paced environment.
- Ability to cultivate and maintain strong relationships across teams and business units.
Nice To Haves
- Master’s degree.
- Experience in Professional Services.
Responsibilities
- Collaborate with department learning committees to assess and identify departmental learning needs.
- Develop, implement, and manage professional development programs tailored to department needs.
- Coordinate training logistics, including scheduling, materials preparation, and participant communications.
- Facilitate or moderate in-person and virtual training sessions to promote engagement and effective learning outcomes.
- Work with department training committees to redesign and manage onboarding programs.
- Coordinate with the Compliance team to ensure training programs meet Continuing Professional Education (CPE) requirements.
- Partner with department subject matter experts to identify or develop content and design training materials as needed; recommend solutions and delivery methods that optimize knowledge transfer.
- Partner with the Leadership Development Program Manager to align department training with broader leadership development strategies.
- Contribute to the design, development, and facilitation of leadership development content and curriculum.
- Redesign, coordinate, and emcee PEAQ Orientations three times per year.
- Incorporate adult learning principles into training programs.
- Maintain the internal Learning Management System, including entering and maintaining course information, monitoring registrations, and reporting.
- Support department learning weeks, PEAQ Week, and large start-class trainings, which may require extended hours.
- Work on other strategic projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
