Program Manager - Learning and Development

Kirkwood Community College•Cedar Rapids, IA

About The Position

The Program Manager provides primary oversight and support for employee learning and development and oversees the program budget. In partnership with campus leaders and reporting to the Director of Institutional Planning, the role designs, develops, and supports employee technical and compliance training, and approves and coordinates external employee development requests. The Program Manager administers learning and development platforms and employee engagement assessment systems, and oversees the Employee Engagement Program. The position advances the college’s mission, vision, principles, values, and strategic initiatives through continuous improvement. It involves collaborating with managers and employees on development initiatives, presenting and facilitating learning effectively, and fostering a welcoming, diverse, and inclusive environment. The role is based in an office setting and may include other related duties as assigned.

Requirements

Bachelor’s degree in Instructional Design, Human Resources, Education, or a related field.
2–4 years of diverse training experience.
Strong verbal and written communication skills.
Strong analytical and critical-thinking skills.
Working knowledge of instructional design principles and evidence-based practices.
Strong project and time management skills.
Ability to present information and facilitate groups effectively and professionally, and to actively listen and respond to group needs.
Ability to collaborate with managers and employees on development initiatives.
Ability to welcome, value, and nurture people of all backgrounds, perspectives, and experiences, and to support an environment that accepts differences.

Nice To Haves

Gallup-Certified Strengths Coach.
Articulate Rise Certificate.

Responsibilities

Manage Learning and Development programs, processes, and the annual budget in conjunction with the Director of Institutional Planning.
Design, develop, and deliver employee technical and compliance training.
Review, approve, and fulfill departmental employee-development requests by researching and evaluating external training and consulting resources.
Coordinate logistics for employee-development programs, including venues, materials, catering, and scheduling.
Evaluate, update, and improve existing training courses and materials.
Lead the Employee Engagement Program to enhance the employee experience.
Oversee and administer learning and development systems, including engagement assessments, technical training systems, and compliance training platforms.
Manage and maintain compliance training programs to align with local, state, and federal requirements.
Build and sustain positive stakeholder relationships through collaboration, communication, cooperation, and dependability.
Perform other related duties as assigned.