Learning and Development Program Manager

RPM Living • Nashville, TN

2d • Hybrid

About The Position

RPM Living is seeking a Learning and Development Program Manager to help create a thriving, future-ready workforce through RPM Academy. The role shapes and delivers impactful learning for frontline and corporate associates nationwide, connecting business needs to learning, knowledge, technology, and performance solutions. It requires strategic thinking, operational project management, systems problem-solving, and a focus on measurable results—not simply fulfilling training requests or equating course completion with capability.

The manager partners with business leaders, subject matter experts, and technology teams to identify performance needs and define learning programs across areas such as compliance, safety, maintenance skills, technology, and business process changes. The role builds learning that combines formal instruction with hands-on practice, coaching, knowledge resources, and on-the-job application. It also supports RPM Living’s learning technology ecosystem, including its LMS, WalkMe, and LinkedIn Learning, and uses data and feedback to evaluate effectiveness and improve programs.

This is a hybrid position requiring work in a corporate office three days per week. Travel is up to 10%.

Requirements

• Strong project management skills, including managing multiple priorities, timelines, stakeholders, and deliverables.
• Experience creating digital learning experiences in multiple formats, such as short-form video, microlearning, interactive learning, eLearning, simulations, or performance support.
• Strong visual storytelling ability and skill in making complex information simple, engaging, and actionable.
• Demonstrated experience using Generative AI and prompting to accelerate creative and learning design workflows.
• Strong instructional design and adult learning fundamentals.
• Ability to rapidly learn and experiment with new tools and technologies.
• Advanced Excel skills and ability to produce learning-related reports, analyze data, and translate findings into actionable insights.
• Ability to build collaborative partnerships in a virtual environment and work effectively with business leaders, subject matter experts, and technology teams.
• Ability to think at scale and understand how to implement change, drive adoption, and deliver consistent programming across locations and job roles.
• Ability to sit or stand for extended periods, read documents and computer screens, understand verbal communications, occasionally lift or carry items weighing up to 15 pounds, and operate a computer and other office equipment.

Nice To Haves

• Experience with project management software and Agile methodology.
• Experience with Articulate 360, Synthesia, video editing platforms, WalkMe, or similar technologies.
• Experience supporting frontline or distributed workforces, technology implementations, or business process changes.
• A valid driver’s license is preferred; candidates without one will be provided a liability waiver.

Responsibilities

• Partner with business leaders and subject matter experts to identify the underlying problem behind training requests and clarify what associates need to know, do, and apply.
• Define and manage learning programs for associate roles, including compliance, safety, maintenance skills, technology, and business process changes.
• Connect business goals, learner needs, available resources, and appropriate learning solutions.
• Develop structured maintenance learning and other role-based programs that integrate formal learning, hands-on practice, coaching, knowledge resources, and on-the-job application.
• Manage L&D projects end to end, from intake and prioritization through development and deployment; apply agile principles, manage competing priorities, track milestones, and align stakeholders.
• Use industry tools, Generative AI, and prompting to accelerate ideation, research, scripting, content creation, visual development, automation, and rapid prototyping.
• Experiment with learning approaches, gather learner and stakeholder feedback, analyze results, and continuously improve.
• Support RPM Living’s learning technology stack, including the LMS, WalkMe, LinkedIn Learning, and other enterprise tools; help optimize configurations, content catalogs, governance, change management, and learner experience.
• Gather and analyze data to track learning effectiveness, identify gaps, adjust strategies, and demonstrate business impact and ROI.
• Explore emerging learning technologies, AI, automation, and modern enablement strategies, and propose improvements that make learning more accessible and move beyond traditional training delivery.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and multiple Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
• Weekly pay for associates working onsite at an apartment community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed