Process, Control and Revenue Optimization Product Manager

Barclays•New York, NY

1d•$155,000 - $200,000

About The Position

The Process, Control and Revenue Optimization Product Manager maximizes the value of Barclays' real-time payments portfolio by defining product vision, developing and prioritizing the product roadmap, and delivering payment solutions for Corporate Banking clients. The role is accountable for the end-to-end lifecycle management of Barclays' instant payment capabilities, including The Clearing House RTP Network and the Federal Reserve's FedNow Service. It serves as the voice of the customer and business and works with Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales, and industry stakeholders to support payment modernization objectives. The role provides product expertise across product development, marketing, sales, and customer service. It contributes to product strategy and requirements, identifies market trends and regulatory requirements, analyzes sales and customer feedback, and communicates findings to stakeholders. The position also supports product adoption through customer guidance, presentations, marketing materials, colleague training, and industry events. At the Vice President level, the role is expected to advise senior stakeholders, manage and mitigate risks, strengthen controls, contribute to business goals, and develop solutions through sophisticated analysis and research. Depending on whether the position has people-management responsibilities, it may include leading specialists and developing employees, or serving as a subject matter expert who guides technical direction and coaches less experienced specialists. The successful colleague is expected to demonstrate Barclays Values and Mindset.

Requirements

Deep understanding of RTP, FedNow, ACH, wire, and broader domestic payment ecosystems.
Considerable knowledge of real-time payment operating models, payment processing, liquidity management, and treasury workflows.
Knowledge of payment messaging standards, APIs, ISO 20022 XML, and modern payment architectures.
Understanding of fraud prevention, sanctions screening, and financial crime controls in instant payment environments.
Financial services experience and knowledge of Corporate Banking and Transaction Banking products.
Understanding of Agile methodologies, design thinking, and product management frameworks.
Excellent communication skills.

Nice To Haves

Experience with RTP, FedNow, faster payments, or payment modernization programs.
Experience working with payment schemes, market infrastructures, or financial market utilities.
Experience with APIs, embedded finance, digital channels, and next-generation payment technologies.
SAFe (Scaled Agile Framework) certification.
Project and change management expertise.
Understanding of operational resiliency, third-party risk, and business continuity frameworks.

Responsibilities

Define the product vision and develop and prioritize the product roadmap for Barclays' real-time payments portfolio.
Manage the end-to-end lifecycle of instant payment capabilities, including The Clearing House RTP Network and the Federal Reserve's FedNow Service.
Represent customer and business needs and collaborate with Product, Technology, Operations, Risk, Legal, Compliance, Financial Crime, Treasury Services, Sales, and industry stakeholders.
Provide subject-matter expertise on product features, functionalities, benefits, limitations, risks, and compliance to customers and colleagues.
Identify market trends, features, regulatory requirements, and potential risks; analyze sales data and customer feedback to support product development and improve offerings.
Respond to customer inquiries, resolve issues, and provide guidance on product usage.
Present product features and advantages to potential customers to build trust and encourage adoption.
Assist with developing and executing product marketing materials, including brochures, presentations, and online content.
Participate in training sessions and workshops to share product knowledge with colleagues and stakeholders.
Participate in events, conferences, and networking opportunities to showcase products and generate interest.
Contribute to or set strategy, drive requirements, recommend changes, manage resources and policies, maintain processes, deliver continuous improvements, and escalate policy or procedure breaches.
Advise key stakeholders, functional leadership teams, and senior management on functional and cross-functional impacts and alignment.
Assess and mitigate risks and demonstrate accountability for managing risk and strengthening controls.
Collaborate across business and support areas to stay aligned with business activity and strategy.
Develop innovative solutions through complex analysis, research, and evaluation of alternatives.
Build and maintain trusted relationships with internal and external stakeholders, using influencing and negotiating skills to accomplish business objectives.
Where applicable, define team roles, plan for future departmental needs, counsel employees on performance, contribute to pay decisions, and lead specialists in alignment with strategic and tactical priorities.
As an individual contributor, guide technical direction, lead collaborative multi-year assignments, identify needed specialist involvement, and train, guide, and coach less experienced specialists.