Personal Banking - Teller

NBH Bank • Taos, NM

3d

About The Position

The Teller provides exceptional service to a diverse audience while completing routine transactional, operational, and client-support tasks. The role works toward individual and banking-center sales and service goals, helps clients understand banking products and digital technologies, and builds strong relationships with clients and fellow associates. Tellers may assist other departments as needed and are expected to treat others with respect and consideration.

This individual-contributor role follows established processes, direction, and expectations. It requires accurate, detailed work in accordance with specific guidelines and participation in maintaining established policies and procedures. The position is described as an opportunity to build a finance career, with training and coaching during onboarding and on the job, and potential advancement as performance is demonstrated.

The Bank describes its culture as focused on relationships, fairness, simplicity, equity, diversity, inclusion, and supporting the communities it serves. Scheduling is flexible as business needs allow, and overtime may be needed, typically no more than 5%. Certain tasks may involve grasping, pushing, pulling, lifting, bending, raising, or holding hands and arms overhead.

Requirements

• High school diploma or equivalent.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Capacity to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Nice To Haves

• Previous banking, cash-handling, or financial-services experience.
• At least 6 months of demonstrated successful cash-handling experience.
• Bilingual language skills.
• Passionate and motivated self-starter.
• Passion for educating clients about banking products and digital technologies available at the Bank.

Responsibilities

• Provide exceptional service to a diverse audience.
• Perform routine transactional, operational, and client-support tasks.
• Work toward individual and banking-center sales and service goals.
• Educate clients about banking products and available digital technologies.
• Build rapport with clients and fellow associates and treat others with respect and consideration.
• Assist other departments as needed.
• Complete detailed, accurate work in accordance with established guidelines, processes, and policies.
• Participate in maintaining guidelines, structure, and established policies.

Benefits

• Scorecard-based incentive plan with monthly incentives based on performance against defined metrics.
• Insurance.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED