Personal Banking - Teller II

NBH Bank • Austin, TX

5d

About The Position

The Teller II provides banking services to a diverse range of clients, processing account transactions and helping clients learn about products, services, and digital solutions. The role includes working toward individual and banking-center sales and service goals, maintaining accurate cash drawers, assisting other departments as needed, and building positive relationships with clients and associates. The position follows established processes and guidelines and involves both independent work and collaboration. The employer provides onboarding training and coaching, with opportunities for advancement as associates demonstrate success.

Requirements

• High school diploma or equivalent.
• Ability to complete work accurately and follow established guidelines.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts, including cash back and percentages.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.
• Ability to work overtime as necessary, typically no more than 5%.

Nice To Haves

• Previous banking or financial services experience.
• One year of demonstrated successful sales experience.
• Bilingual language skills.
• A motivated, self-starting approach.
• Interest in educating clients about banking products and available digital technologies.
• Strong work ethic.

Responsibilities

• Build and maintain relationships while working independently and with others.
• Provide service and support to clients in accordance with established processes and expectations.
• Complete detailed and accurate work by following specific guidelines.
• Participate in maintaining guidelines, structure, and established policies.
• Provide exceptional service to a diverse audience.
• Introduce clients to products, services, and digital solutions.
• Process account transactions and assist clients.
• Work toward individual and banking-center sales and service goals.
• Balance cash drawers at all times.
• Assist other departments as needed.
• Build rapport with clients and fellow associates and treat others with respect and consideration.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks
• Training and coaching during onboarding and on the job
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED