Personal Banking - Teller II

NBH Bank • Austin, TX

6d

About The Position

The Teller II provides client service and processes account transactions while working toward individual and banking-center sales and service goals. The role includes introducing clients to the bank’s products, services, and digital solutions; balancing cash drawers; assisting other departments as needed; and building positive relationships with clients and associates. The position follows established processes, guidelines, and policies and requires detailed, accurate work. It offers training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success.

Requirements

• High school diploma or equivalent.
• Ability to work overtime as necessary, typically no more than 5%.
• Ability to grasp, push, pull, lift, bend, raise, and hold hands and arms overhead when completing certain tasks.

Nice To Haves

• Previous banking or financial services experience.
• One year of demonstrated successful sales experience.
• Bilingual language skills.
• A passionate and motivated self-starter.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Ability to think logically, analyze situations, and make sound decisions.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

• Build and maintain relationships while contributing both individually and as part of a team.
• Provide exceptional service to a diverse audience of clients.
• Introduce clients to new products, services, and digital solutions.
• Process account transactions and work toward individual and banking-center sales and service goals.
• Balance cash drawers at all times.
• Assist other departments as needed.
• Build rapport with clients and fellow associates, treating others with respect and consideration.
• Follow established guidelines, processes, expectations, and policies, and contribute to maintaining them.
• Deliver detailed and accurate work.

Benefits

• Insurance
• 401(k)
• Associate stock purchase program
• Paid time off
• Associate banking perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED