Parking Cashier

SP Plus•Des Moines, IA

3d•Onsite

About The Position

SP+ is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier creates an efficient, stress-free, and enjoyable experience for customers by accepting payment for parking services and facilitating traffic flow through the parking facility. The scheduled shift for this position is Saturdays and Sundays from 3 p.m. to 11 p.m.

Requirements

Education and/or experience: less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to use common sense to follow detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time), calculator (optional), or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor with the public and over the telephone, and to respond effectively to customer problems or complaints.
Regularly required to sit, use hands to handle or feel objects, tools, or controls, and reach with hands and arms; occasionally required to walk. Close vision is required.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
Availability for the stated Saturday and Sunday shift.

Responsibilities

Treat each customer with respect and kindness, delivering on the SP+ Promise of making every moment matter.
Report to work every scheduled day, on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of the shift to verify the starting total.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate bills based on customer tickets and parking time.
Operate the cash register after calculating time and display the transaction cost.
Quote prices for parking services and receive payment from customers.
Give directions to city locations and help customers reach their destinations efficiently.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and efficiently, seeking supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check in a timely manner that necessary work aids and supplies are available in the booth.
Verify the shift transaction log against the revenue bank on hand.
Compile collected revenue during the day once the predetermined amount is reached.
Record amounts received, vehicles entering and leaving, and vehicles remaining in the facility when applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.