Retail Cashier Resume Example

Common Responsibilities Listed on Retail Cashier Resumes:

  • Greet customers and provide excellent customer service
  • Scan items and collect payments
  • Process cash, check, and credit/debit card payments
  • Issue receipts, refunds, change, or tickets
  • Count money in cash drawers at the beginning and end of shifts to ensure accuracy
  • Resolve customer complaints, guide them and provide relevant information
  • Bag items properly
  • Maintain clean and orderly checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Cross-sell products and introduce new ones
  • Stay up-to-date with new products and promotions
  • Follow all store procedures and safety regulations


Speed up your resume creation process with the AI-Powered Resume Builder. Generate tailored achievements in seconds for every role you apply to.

Try It Now, Free

Retail Cashier Resume Example:

A Retail Cashier's resume should emphasize exceptional customer service skills, as demonstrated by high customer satisfaction ratings and the ability to resolve complaints effectively. Showcasing experience in accurately processing payments and maintaining a well-organized checkout area will highlight your attention to detail and efficiency. Additionally, highlighting your ability to cross-sell products and stay up-to-date with new promotions will showcase your sales skills and contribute to overall store performance.
Nina Kastanakis
(012) 345-7890
Retail Cashier
Highly motivated Retail Cashier with a proven track record of delivering exceptional customer service and increasing sales through cross-selling and introducing new promotions. Skilled in managing cash transactions with 100% accuracy and implementing new systems to reduce errors and improve accuracy. Committed to resolving customer complaints and maintaining a clean and orderly checkout area to improve customer satisfaction and loyalty.
Retail Cashier
01/2023 – 04/2023
CashierRetail Solutions
  • Consistently provided exceptional customer service, resulting in a 95% customer satisfaction rating over a six-month period.
  • Implemented a new system for tracking transactions and balancing cash drawers, reducing errors by 50% and improving accuracy.
  • Cross-sold products and introduced new promotions, resulting in a 25% increase in sales for targeted items.
Customer Service Representative
09/2022 – 12/2022
CashierCentral Retail
  • Resolved customer complaints and provided relevant information, resulting in a 90% customer issue resolution rate and improved customer loyalty.
  • Managed and maintained clean and orderly checkout areas, resulting in a 20% improvement in store appearance and customer satisfaction.
  • Stayed up-to-date with new products and promotions, resulting in a 15% increase in sales for newly introduced items.
07/2022 – 09/2022
RetailCashier Central
  • Processed cash, check, and credit/debit card payments with 100% accuracy, resulting in zero discrepancies in balance sheets over a six-month period.
  • Issued receipts, refunds, change, or tickets in a timely and efficient manner, resulting in a 95% customer satisfaction rating for checkout experience.
  • Resolved customer complaints and guided them through the checkout process, resulting in a 20% improvement in customer loyalty and repeat business.
  • Exceptional customer service
  • Accurate cash handling
  • Transaction tracking and balancing
  • Cross-selling and promotion implementation
  • Complaint resolution
  • Checkout area management and maintenance
  • Product knowledge and staying up-to-date with promotions
  • Efficient payment processing
  • Timely issuance of receipts, refunds, change, or tickets
  • Guiding customers through the checkout process
  • Building customer loyalty and repeat business
National Professional Certification in Customer Service (NPC-CS)
National Retail Federation (NRF)
National Retail Federation Customer Service and Sales Certification (NRF-CSS)
National Retail Federation (NRF)
National Retail Federation Retail Operations Professional Certification (NRF-ROP)
Associate of Science in Retail Management
2016 - 2020
Portland Community College
Portland, OR
Retail Management
Customer Service

Top Skills & Keywords for Retail Cashier Resumes:

Hard Skills

  • Cash Handling
  • Point of Sale (POS) Systems
  • Customer Service
  • Sales Transactions
  • Inventory Management
  • Math and Basic Accounting
  • Product Knowledge
  • Refunds and Exchanges
  • Credit Card Processing
  • Cash Register Balancing
  • Cash Drawer Reconciliation
  • Loss Prevention Techniques

Soft Skills

  • Customer Service and Interpersonal Skills
  • Attention to Detail and Accuracy
  • Cash Handling and Math Skills
  • Multitasking and Efficiency
  • Sales and Upselling Abilities
  • Patience and Tolerance
  • Dependability and Reliability
  • Positive Attitude and Enthusiasm
  • Time Management and Punctuality
  • Teamwork and Collaboration
  • Problem Solving and Troubleshooting
  • Communication and Active Listening

Resume Action Verbs for Retail Cashiers:

  • Operated
  • Assisted
  • Processed
  • Resolved
  • Interacted
  • Maintained
  • Organized
  • Balanced
  • Educated
  • Adapted
  • Recommended
  • Upsold
  • Collaborated
  • Expedited
  • Facilitated
  • Monitored
  • Prioritized
  • Verified

A Better Way to Build Your Resume

Generate tailored summaries and achievements for your resume with AI.
Explore the Resume Builder

Resume FAQs for Retail Cashiers:

How long should I make my Retail Cashier resume?

The ideal length for a Retail Cashier resume is typically one page. As a Retail Cashier, your work experience and skills are typically straightforward and concise, making it easier to communicate your qualifications in a shorter format. Focus on highlighting your customer service skills, cash handling experience, and any relevant training or certifications. Be sure to quantify your achievements whenever possible (e.g., processed an average of 50 transactions per hour). Prioritize the most recent and relevant experience, and avoid including unnecessary details or outdated information. Customizing your resume for each job application can also help you present a targeted and impactful resume within the one-page limit.

What is the best way to format a Retail Cashier resume?

The best way to format a Retail Cashier resume is to create a clear and concise document that highlights your relevant skills and experience. Here are some tips and recommendations for formatting a Retail Cashier resume: Consistent formatting: Ensure consistency in formatting throughout your resume, including font size, typeface, and spacing. Using a consistent format helps make your resume easy to read and navigate, making it more likely that hiring managers will review your entire document. Clear section headings: Clearly label each section of your resume (e.g., "Summary," "Experience," "Skills," "Education") with bold or underlined headings. This helps guide the reader's eye and makes it easier for them to find the information they're looking for. Use bullet points: Use bullet points to present your experience and achievements in a concise and easy-to-read format. This helps break up large blocks of text and enables hiring managers to quickly scan your resume for relevant information. Focus on relevant skills: Highlight your relevant skills, such as cash handling, customer service, and point-of-sale systems. These skills are essential for a Retail Cashier position and should be prominently featured on your resume. Include quantifiable achievements: Include any quantifiable achievements, such as increasing sales or reducing transaction times. These achievements demonstrate your value as a Retail Cashier and can help set you apart from other candidates. Overall, your Retail Cashier resume should be easy to read, well-organized, and focused on your relevant skills and achievements. By following these formatting tips, you can create a strong and effective resume that will help you stand out in the job market.

Which keywords are important to highlight in a Retail Cashier resume?

As a Retail Cashier, it's important to highlight keywords and action verbs that showcase your skills, experience, and accomplishments in your resume. These words will help your resume stand out to potential employers and demonstrate your value as a candidate. Here are some keywords and action verbs you should consider incorporating in your resume: 1. Customer Service: Emphasize your ability to provide excellent customer service, as this is a crucial aspect of a Retail Cashier's role. Use phrases like "assisted customers," "resolved customer issues," or "maintained customer satisfaction." 2. Cash Handling: Highlight your experience and accuracy in handling cash transactions. Include terms like "processed cash payments," "balanced cash drawer," or "maintained accurate cash records." 3. Sales: Showcase your ability to drive sales and contribute to the store's revenue. Use action verbs like "promoted products," "upsold items,"

How should I write my resume if I have no experience as a Retail Cashier?

Writing a resume with little to no experience as a Retail Cashier can be challenging, but there are ways to make your resume stand out to potential employers. Here are some tips to help you craft an effective resume: Emphasize transferable skills: Even if you don't have direct retail experience, you likely have transferable skills that are valuable in the field. These can include customer service, communication, teamwork, problem-solving, and attention to detail. Make sure to highlight these skills throughout your resume. Showcase relevant experience: If you've worked in any roles, either in school or as part of your previous jobs, that are related to retail, make sure to include them on your resume. This can include customer service roles, sales roles, or any other roles where you interacted with customers. Explain your role in these experiences and the impact your contributions had on the final outcome. Highlight education and certifications: If you have a degree in a relevant field, such as business or hospitality, be sure to mention it. Additionally, include any retail-specific certifications or courses you've completed, such as customer service training or sales training from platforms like Coursera or Udemy. Demonstrate your passion for retail: If you're passionate about retail, make sure to convey that in your resume. This can include any volunteer work you've done in the industry, any retail-related clubs or organizations you've been a part of, or any relevant hobbies or interests you have. By focusing on your transferable skills, relevant experience, education, and passion for retail, you can create a resume that stands out to hiring managers and recruiters. Good luck!

Compare Your Retail Cashier Resume to a Job Description:

See how your Retail Cashier resume compares to the job description of the role you're applying for.

Our new Resume to Job Description Comparison tool will analyze and score your resume based on how well it aligns with the position. Here's how you can use the comparison tool to improve your Retail Cashier resume, and increase your chances of landing the interview:

  • Identify opportunities to further tailor your resume to the Retail Cashier job
  • Improve your keyword usage to align your experience and skills with the position
  • Uncover and address potential gaps in your resume that may be important to the hiring manager

Complete the steps below to generate your free resume analysis.