Parking Cashier

Metropolis Technologies•New York, NY

1d•Onsite

About The Position

An SP+ Cashier creates an efficient, stress-free, and enjoyable experience for each customer by receiving payment for parking services and helping facilitate traffic flow through the facility. The role involves courteous customer service, handling parking transactions and revenue securely, and keeping the cashier booth and surrounding area clean and supplied. Employees must meet the position’s duties satisfactorily and follow any applicable location-specific shift requirements. Employees at this location must be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to use common sense to carry out detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time), and a calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and courteous manner when speaking on the telephone and with the public, and to respond effectively to customer problems or complaints.
Availability for location-specific special shifts; where applicable, this may include second shift, third shift, and/or weekends.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if the employee is expected to drive a company vehicle or drive on company business.
Must be vaccinated against COVID-19 as a condition of employment at this location, subject to any valid medical or religious accommodation.
Physical ability to regularly sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms; occasionally walk; and perform tasks requiring close vision.

Responsibilities

Treat each customer with respect and kindness and deliver on the SP+ Promise of making every moment matter.
Report to work on every scheduled day, on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of the shift to verify the starting total.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for each transaction.
Calculate or recalculate the bill using the customer’s ticket.
Operate the cash register and calculate and display transaction costs, manually or by machine.
Quote prices for parking services and receive payment from customers.
Give directions to city locations and help customers reach their destinations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints promptly and efficiently, seeking supervisor assistance when needed.
Answer the telephone promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check in a timely manner that necessary work aids and supplies are available in the booth.
Verify the shift transaction log against the revenue bank on hand.
Compile collected revenue during the day when a predetermined amount has been reached.
Record amounts received and vehicle counts, including vehicles remaining in the facility if applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.