Parking Cashier

Metropolis Technologies•City of White Plains, NY

3d•Onsite

About The Position

SP+ is hiring a Parking Cashier to create an efficient, stress-free, and enjoyable experience for parking customers. The role involves receiving payment for parking services and facilitating traffic flow through the facility. The cashier handles cash and other transactions, assists customers with directions and complaints, maintains the booth and nearby area, and records and reconciles shift transactions. The position is located in White Plains, New York. Benefits may vary by location.

Requirements

Less than high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers, clients, supervisors, and coworkers in one-on-one and small-group situations.
Ability to follow detailed standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock, standard or military time, and a credit card machine; calculator use is optional.
Ability to maintain a pleasant, mannerly demeanor when speaking with the public and on the telephone, and respond effectively to customer problems or complaints.
Must have and maintain a valid state-issued driver’s license, current address, and acceptable driving record only if expected to drive a company vehicle or conduct company business by vehicle.
Availability for second or third shifts and/or weekends may be required depending on location hiring needs.

Responsibilities

Treat customers with respect and kindness, ensuring interactions reflect the SP+ Promise.
Arrive for each scheduled shift on time, in uniform, and ready to assist customers.
Count the starting revenue bank at the beginning of the shift.
Collect cash and validations and maintain cash security.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate bills based on parking tickets and display transaction costs on the register.
Quote prices for parking services and accept payment.
Give directions and help customers reach city locations efficiently.
Complete lost-ticket forms when original tickets cannot be found.
Resolve customer complaints promptly and efficiently, asking a supervisor for help when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that necessary work aids and supplies are available in the booth.
Verify shift transaction logs against revenue on hand.
Compile collected revenue when a predetermined amount has been reached.
Record amounts received and vehicle counts, including cars entering, leaving, and remaining in the facility when applicable, in a shift report.
Perform other duties assigned by the supervisor.