Parking Cashier

SP Plus•Manhattan, NY

7d•Onsite

About The Position

SP+ is hiring a Parking Cashier to provide customers with an efficient, stress-free, and enjoyable parking experience. The role involves receiving payment for parking services and facilitating traffic flow through the facility. The cashier handles cash and other forms of payment, processes transactions, assists customers with directions and questions, and maintains accurate shift records. Employees are expected to arrive for scheduled shifts on time and in uniform, and to keep the cashier booth and its surrounding area clean and supplied.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to use common sense to carry out detailed but standard written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time), and a calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor on the telephone and with the public, and to respond effectively to customer problems or complaints.
A valid state-issued driver's license with a current address and acceptable driving record is required only if the employee is expected to drive a company vehicle or conduct company business by vehicle.
Employees at this location must be vaccinated against COVID-19 as a condition of employment, subject to valid medical or religious accommodation.

Responsibilities

Treat each customer with respect and kindness and deliver on the SP+ Promise of making every moment matter.
Attend every scheduled workday on time, in uniform, and ready to assist customers.
Count the revenue bank at the beginning of a shift to verify the starting total.
Collect cash and/or validations and maintain the security of cash.
Make change and issue receipts or tickets for each transaction.
Calculate or recalculate bills using customer tickets and determine transaction costs.
Operate the cash register, calculate parking costs manually or by machine, and display the transaction cost.
Quote prices for parking services and receive payment from customers.
Give directions to city locations and help customers reach their destinations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints efficiently and request supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that the booth has an adequate inventory of necessary work aids and supplies.
Verify shift transaction logs against the revenue bank on hand.
Compile collected revenue when a predetermined amount has been reached.
Record amounts received and vehicle counts, including cars entering, exiting, or remaining in the facility when applicable, and prepare shift transaction reports.
Perform other duties assigned by the supervisor.