Parking Cashier

Metropolis Technologies•Des Moines, IA

6d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Parking Cashier creates an efficient, stress-free, and enjoyable experience for customers by receiving payment for parking services and facilitating traffic flow through the facility. This position is scheduled Saturdays and Sundays from 3 p.m. to 11 p.m. and is located in Des Moines, Iowa. The role involves handling cash and other payment-related transactions, operating a cash register, assisting customers with directions and concerns, maintaining the booth and its supplies, and recording and reconciling shift transactions. The posted pay is $14.99 per hour, plus eligibility to earn tips.

Requirements

Less than a high school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to make change.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations with customers, clients, supervisors, and coworkers.
Ability to use common sense to follow detailed but standard written or oral instructions and address problems involving a few concrete variables in standardized situations.
Ability to use a clock (standard or military time), calculator (optional), or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor with the public and on the telephone and respond effectively to customer problems or complaints.
Must be available for the stated Saturday and Sunday schedule.
A valid state-issued driver’s license with a current address and acceptable driving record is required only if driving a company vehicle or on company business is expected.

Responsibilities

Treat customers respectfully and kindly, making each interaction reflect the SP+ Promise.
Arrive for every scheduled workday on time, in uniform, and ready to assist customers.
Count the revenue bank at the start of the shift and verify the starting total.
Collect cash and validations and maintain cash security.
Make change and issue receipts or tickets for transactions.
Calculate or recalculate the amount due from parking tickets.
Operate a cash register and calculate transaction costs using time calculations, manually or by machine.
Quote prices for parking services and receive payment from customers.
Give directions to city locations and help customers reach their destinations.
Complete lost-ticket forms when original tickets cannot be located.
Resolve customer complaints efficiently and seek supervisor assistance when needed.
Answer telephone calls promptly and courteously.
Keep the booth clean and pick up trash in the surrounding area.
Check that the booth has an adequate inventory of necessary work aids and supplies.
Verify shift transaction logs against the revenue bank on hand.
Compile collected revenue when the predetermined amount has been reached.
Record amounts received, cars entering and leaving, and cars remaining in the facility when applicable, and prepare a shift transaction report.
Perform other duties assigned by the supervisor.