Oncology Accounts Receivable Specialist (44652)

Urology Clinics Of North Texas•Mesquite, TX

About The Position

The Oncology Accounts Receivable Specialist manages and resolves insurance and patient receivables for the Oncology service line. The role requires knowledge of oncology billing, office-administered medications, infusion cycles, and chemotherapy regimen cycles. The specialist follows up on claims, posts adjustments accurately, and communicates with patients about their financial responsibilities. The position is in the Central Billing Office at Urology Clinics of North Texas and reports to the Oncology Billing Manager / Revenue Cycle Manager.

Requirements

  • High school diploma or equivalent.
  • Previous experience in Urology/Oncology, including office-administered medications and infusion services.
  • Strong knowledge of medical terminology, insurance plans, claims, and billing processes.
  • Ability to manage multiple tasks, prioritize, and maintain attention to detail.

Nice To Haves

  • Additional medical or business education.
  • Experience with medical collections and oncology coding.

Responsibilities

  • Prioritize daily tasks and use tasking tools to manage workflow.
  • Follow up on oncology claims from billing through final resolution.
  • Identify and correct billing errors and resubmit claims to insurance carriers as needed.
  • Review insurance Explanation of Benefits (EOB) and initiate appeals when necessary.
  • Respond to payer requests for additional documentation or information.
  • Post account adjustments based on written communication from third parties, such as contractual adjustments.
  • Communicate with patients about account balances, collect payments, and establish payment plans.
  • Monitor weekly patient schedules and coordinate with the front desk on payment arrangements.
  • Update patient records with correct billing information and manage returned mail.
  • Handle inbound calls from insurance carriers and patients regarding billing inquiries.
  • Perform other duties as assigned.
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