Office Services Manager- Mail/Print

K2 Services•Nashville, TN

2d•$57,000•Onsite

About The Position

The Office Services Manager oversees daily operations and ensures exceptional client service at the client's office. The role manages and supports copy, print, mail, and administrative support services, and supervises all site employees, including recruiting, hiring, assigning work, training, and professional development. The manager serves as the principal liaison among Opensity, site employees, and the client, and works to maintain productivity, service quality, and operational efficiency.

Requirements

Previous supervisory experience in a client service-oriented field, preferably in a professional organization providing office services or administrative support.
Detail oriented with good attention to detail.
Good verbal and written communication skills.
Strong initiative and ability to work independently with minimal direct supervision.
Ability to lead others in a professional manner.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to lift or move 40 lbs. or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Nice To Haves

High school diploma, associate degree, or bachelor's degree preferred, but not required.

Responsibilities

Serve as the principal liaison between Opensity, employees, and the client.
Supervise and delegate work to the team to meet productivity goals and provide excellent client service.
Identify opportunities to increase operational efficiency.
Seek opportunities to expand services and make recommendations to the key client contact.
Explain products, services, turnaround times, delivery schedules, and guarantees to the client.
Recruit and interview potential Opensity candidates for available site positions.
Hire, train, supervise, evaluate, and develop personnel assigned to the site.
Schedule personnel to meet performance standards and cover contracted operating hours without incurring overtime.
Assist the Operations Manager with tracking productivity and collecting information for monthly leadership and client reports.