Print) - Bedford, MA

IST Management Services•Bedford, MA

5d•$20 - $21•Onsite

About The Position

The Office Services Associate performs daily Office Services activities at a client location in Bedford, Massachusetts as a direct employee of IST. The site provides business support, office services, mail, copy, print, and records management. The associate may cross-train in the warehouse Shipping/Receiving department to learn how incoming and outgoing shipments are processed. Advancement opportunities are available at this location and other IST-managed locations across the Boston market. The role involves learning a variety of office services skills and providing reliable, efficient, high-quality service to clients. The associate works a day shift for eight hours per day, Monday through Friday. The approximate compensation is $20.00–$21.00 per hour, depending on the candidate’s experience and qualifications. The position requires the ability to obtain a U.S. Government Secret Clearance within the first few months of employment.

Requirements

High school diploma or equivalent (GED).
One to two years of experience in an Office Services environment.
Ability to communicate verbally and in writing with customers and employees, both one-on-one and in meetings.
Attention to detail and ability to think critically and resolve problems.
Customer service skills and ability to maintain a consistent, high level of service.
Ability to multitask, manage multiple accounts, and establish priorities.
Valid driver’s license and/or reliable transportation to and from work.
Ability to lift up to 55 pounds, stand for long periods, and walk extensively.
Willingness to cross-train for other job functions.
Ability to obtain a U.S. Government Secret Clearance within the first few months of employment.

Nice To Haves

Knowledge of Microsoft Office, including Word and Excel, and familiarity with computer basics.

Responsibilities

Learn and perform printing and copying, mail delivery, inbound and outbound package processing, customer service, email composition, and other relevant tasks.
Promote high motivation and customer satisfaction.
Maintain efficient workflow and be accountable for the quality and efficiency of work.
Communicate effectively in writing and orally with clients, managers, and peers.
Prioritize work to meet customer needs for timely service delivery and quality work.
Maximize productivity through efficient use of standard operating procedures.
Develop procedures to improve site operations and lower operating costs.
Complete other tasks as assigned.