Office Services Associate - Mail

The Millennium Group•New York, NY
•$17 - $18

About The Position

The Millennium Group (TMG), an award-winning business process outsourcing firm providing print, mail, document scanning, reception, and related office support services, is seeking a motivated, enthusiastic team player for an Office Services Associate role focused on mail. The position supports office services for Fortune 500 companies, professional service firms, and higher education institutions.

Requirements

  • Two or more years of experience in an office environment.
  • Two to three years of experience with Microsoft Office software, including Word, Excel, and Outlook.
  • Strong work ethic; diplomatic, team-oriented, and service-oriented approach; and ability to build strong working relationships.
  • Superior verbal communication and phone skills.
  • Exceptional customer service skills.
  • Professional demeanor, appearance, and attitude.
  • Ability to remain calm under pressure and demonstrate resilience.
  • Sound judgment and problem-solving ability.
  • Ability to appropriately handle confidential and highly sensitive material.
  • Flexibility and ability to adapt to an ever-changing work environment.
  • Assertive and resourceful, motivated, and willing to ask questions and take initiative without direction.
  • Ability to lift 50 pounds.

Responsibilities

  • Retrieve and distribute mail and packages.
  • Process outgoing mail and packages in a timely manner.
  • Maintain inventory of shipping supplies.
  • Process printing, copying, scanning, and binding requests.
  • Provide first-level triage and key operator services for printer management.
  • Perform other responsibilities as assigned by the supervisor.
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