Mail Services Office Associate

IST Management Services•Jacksonville, FL

15h•Onsite

About The Position

IST Management is seeking a Mail Services Office Associate to provide mail, package, and administrative support services at its Jacksonville site in a team environment. The role includes processing and distributing mail, preparing outgoing packages, helping cover courier routes, following confidentiality policies, and occasionally backing up the receptionist. The position is based at an IST site in Jacksonville, Florida, and follows a Monday–Friday schedule with alternating shifts of 8 a.m.–5 p.m. and 9 a.m.–6 p.m. Hourly compensation is $16.00.

Requirements

High school diploma or GED.
Authorization to work for any employer in the United States.
Two to three years of related experience providing customer service or office support services.
Knowledge of Microsoft Office, keyboarding, and Windows PC skills.
Strong verbal and written communication skills.
Professional appearance and demeanor.
Ability to meet the employer's attendance policy.
Reliable transportation to and from work.
Ability to comfortably move or carry file boxes weighing 20–50 pounds.
Completion of a pre-employment drug screen.

Nice To Haves

Mailroom or related office experience.
Experience working in hospitality, retail, or restaurants.
Prior customer service experience.
Willingness to train and ability to work as a team player.

Responsibilities

Process, sort, and distribute incoming mail to employees and departments in a corporate setting.
Handle outgoing packages, ensure proper labeling, and arrange pickup by the post office, UPS, FedEx, or other carriers.
Provide office services for the Jacksonville site.
Assist with walking courier route coverage.
Follow policies and confidentiality requirements to safeguard data and information.
Back up the receptionist for short periods, such as lunch or brief breaks.

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