National Account Executive I

Pavion•Chantilly, VA

About The Position

Pavion is seeking a National Account Executive I to join its security business unit. The role manages assigned accounts and develops client relationships, account plans, and strategies to grow revenue and expand engagement across client departments. It includes identifying opportunities for upselling, modernization, technology refreshes, and cross-selling, as well as monitoring account performance and resolving issues. The position combines account management with technical sales and solution design. The National Account Executive conducts on-site surveys, designs systems in line with client requirements and company standards, and prepares and delivers tailored proposals and presentations. The role collaborates with internal teams and contributes customer and market insights to product development, marketing, and business strategy. Travel to customer sites and industry events is required, and the position requires regular driving to customer and project sites.

Requirements

Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience.
At least 5 years of sales or account management experience.
Experience using construction documents, such as transmittals, RFIs, specifications, drawing packages, and AIA billing.
Proven track record of meeting or exceeding sales quotas.
Strong negotiation, relationship-building, and presentation skills.
Excellent organizational and time-management abilities.
Proficiency with CRM systems such as Salesforce or similar, and the MS Office Suite.
Ability to explain complex technical concepts to non-technical audiences.
Willingness to travel to customer sites and industry events (25–40%).
Valid driver’s license; regular driving to customer and project sites is required.

Nice To Haves

Experience in electronic security systems design, installation, or engineering.

Responsibilities

Serve as the primary point of contact for assigned accounts, manage day-to-day relationships, and support long-term client satisfaction.
Develop and execute account plans and strategies to grow wallet share, meet revenue targets, and expand client engagement across departments.
Drive account growth through upselling, modernization, technology refreshes, and cross-selling products and services tailored to client needs.
Monitor account performance and KPIs, and resolve issues with a client-centric, solution-oriented approach.
Respond to qualified RFPs and help prepare tailored proposals and presentations for prospective clients.
Develop and maintain industry relationships with consultants, contractors, and manufacturers.
Represent the company at trade shows and participate in local associations to build visibility and pipeline opportunities.
Ensure compliance with company policies, procedures, and standards in account management and client-facing activities.
Conduct on-site physical surveys to assess client needs and design systems in line with client requirements and company standards.
Communicate technical concepts and services in a consultative, client-friendly manner.
Prepare and deliver customized sales presentations and proposals that explain business benefits.
Collaborate with Sales, Marketing, Customer Success, Operations, and Finance to deliver client value.
Provide account insights and feedback to support product development and go-to-market strategies.
Work with Marketing on account-specific campaigns and initiatives.
Stay informed about industry trends, competitive activity, and market dynamics affecting key accounts.
Share insights and strategic recommendations with leadership to support business planning and strategy.
Travel to customer sites and industry events, and drive regularly to customer and project sites.