Host Home Case Manager

Mosaic • Logan, IA

4d • Hybrid

About The Position

The Mosaic at Home Coordinator/Case Manager supports people with intellectual and developmental disabilities to live meaningful lives in caring communities. The role builds relationships with the people served, their families, host home providers, and direct care workers, and helps individuals communicate their goals, dreams, and needs. The Coordinator monitors relationships between individuals and home providers, collaborates with the service planning team to develop Individual Support Plans, and ensures plans reflect personal preferences alongside policy and regulatory requirements.

The position oversees service delivery and contract compliance through regular visits to homes and service environments. It also provides on-call support to providers and direct care workers, including crisis intervention. The role is hybrid and serves Pottawattamie County, with travel for home visits that may take up to two hours; an agency vehicle or mileage reimbursement is available.

Requirements

• At least two years of related work experience.
• Valid driver's license in good standing.
• Strong communication and relationship-building skills.
• Excellent problem-solving abilities.
• Computer proficiency.
• Experience in behavior management.
• Knowledge of HCBS industry regulations.

Nice To Haves

• Bachelor’s degree in human services or a related field.
• Previous experience working with people with intellectual disabilities.

Responsibilities

• Build relationships with individuals served, their families, host home providers, and direct care workers.
• Help individuals express their goals, dreams, and needs and ensure their voices are respected.
• Monitor relationships between individuals and home providers to support positive, appropriate matches.
• Collaborate with the service planning team to create Individual Support Plans that incorporate personal wishes and applicable policy and regulatory requirements.
• Oversee service delivery and contract compliance through regular home and service environment visits.
• Provide on-call support and crisis intervention for providers and direct care workers.

Benefits

• Comprehensive benefits package after 60 days, including health, dental, prescription, life insurance, and short- and long-term disability coverage.
• Tuition assistance.
• 403(b) retirement plan.
• PTO accrues starting on Day 1 and can be used immediately.
• Daily pay option or traditional bi-weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed