Host Home Case Manager

Mosaic • Council Bluffs, IA

4d • Hybrid

About The Position

Mosaic is seeking a Mosaic at Home Coordinator/Case Manager to support people with intellectual and developmental disabilities in Pottawattamie County. The role builds relationships with individuals, families, host home providers, and direct care workers, and helps ensure people’s goals and needs guide their individualized support. It also involves coordinating support plans, monitoring provider relationships and service delivery, conducting home and service-environment visits, ensuring contract compliance, and providing on-call support to providers and direct care workers. The position is hybrid and includes travel for home visits, which may be up to two hours. An agency vehicle or mileage reimbursement is available. The role is salaried and includes days with on-call responsibilities for crisis intervention.

Requirements

• A minimum of two years of related work experience.
• A valid driver's license in good standing.
• Strong communication and relationship-building skills.
• Excellent problem-solving abilities.
• Computer proficiency.
• Experience in behavior management.
• Knowledge of HCBS industry regulations.

Nice To Haves

• A bachelor's degree in human services or a related field is preferred.
• Previous experience working with people with intellectual disabilities.

Responsibilities

• Develop relationships with the individuals supported, their families, host home providers, and direct care workers.
• Help individuals express their goals, dreams, and needs, and ensure their voices are respected.
• Monitor relationships between individuals and home providers to support positive and suitable matches.
• Collaborate with the service planning team to create Individual Support Plans that reflect individual wishes and comply with applicable policies and regulations.
• Oversee service delivery and contract compliance through regular home and service-environment visits.
• Provide on-call support to host home providers and direct care workers, including crisis intervention and problem-solving.

Benefits

• Comprehensive benefits package after 60 days, including health, dental, prescription, life insurance, and short- and long-term disability coverage.
• Tuition assistance.
• 403(b) retirement plan.
• Paid time off that begins accruing on the first day and may be used immediately.
• Daily pay or a traditional bi-weekly pay schedule.
• Training and career advancement opportunities.
• Agency vehicle or mileage reimbursement for home visits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed