Medical Support Assistant (Office Automation)
About The Position
This Medical Support Assistant position is located at Pacific RIM Naval Hospital in Bremerton, Washington. The role provides receptionist and clerical support in a medical clinic, including patient intake and discharge workflows, appointment coordination, documentation, and communication with patients and specialty services. The position is a Direct Hire Solicitation. Salary negotiation may be available for candidates new to Federal service, and student loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes. The incumbent may be required to work on call during irregular hours, including evenings, weekends, holidays, or varying schedules. Appointment is subject to suitability or fitness determinations and security requirements, including eligibility for a Secret security clearance or access. Required conditions include immunization screening, seasonal influenza vaccination or an accepted exemption, and Hepatitis B immunization for positions involving direct patient contact. The position requires U.S. citizenship and a one-year probationary period. Direct deposit is required; PCS costs are not authorized. Recruitment or relocation incentives may be authorized for highly qualified candidates.
Requirements
- One year of specialized experience performing administrative duties in a medical clinic, greeting patients, managing secure communication systems, scheduling appointments, maintaining patient medical records, preparing routine correspondence, and supporting patient admission and release workflows; alternatively, four years of education above high school in an accredited business, secretarial, or technical school, junior college, college, or university; or an acceptable combination of education and experience totaling at least 100% of the requirements.
- Ability to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; background investigation and credit check required.
- Consent to seasonal influenza vaccination or provide a recognized exemption; immunization screening is required, and Hepatitis B immunization is required for positions with direct patient contact. Other immunization proof may be required depending on the position.
- U.S. citizenship and proof of citizenship are required.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Complete a one-year probationary period and provide direct deposit of pay.
Nice To Haves
- Salary negotiation may be available for candidates new to Federal service.
- Student loan repayment may be authorized.
- Recruitment or relocation incentives may be authorized for highly qualified candidates.
- Non-Federal work experience may be creditable for leave purposes.
Responsibilities
- Perform receptionist and clerical functions in a medical clinic.
- Enter data, schedule appointments, and coordinate with specialty services.
- Complete patient order forms, laboratory requests, and other administrative documentation.
- Communicate appointment delays and resolve routine administrative concerns.
- Support outpatient, family, and caregiver in-processing and out-processing.
- Respond to emergency calls, follow communication protocols, and operate emergency systems.
Benefits
- Federal employee benefits package
- Student loan repayment may be authorized
- Recruitment or relocation incentives may be authorized for highly qualified candidates
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
