Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA • Fort Leavenworth, KS

13h • Onsite

About The Position

This position is located at Munson Army Health Clinic, Fort Leavenworth, Kansas. The Medical Support Assistant performs receptionist, recordkeeping, and other clerical duties; maintains electronic and paper patient records; schedules patient appointments; reconciles end-of-shift and end-of-day processing and reports; and serves as the initial point of contact for patients and visitors, in person and by telephone. The role is designated Inclement Weather Essential and Mission Essential, requiring the incumbent to make every attempt to report to work during severe weather and to report during contingency operations, natural disasters, extreme weather, or other emergencies.

The position requires a background investigation and personnel security investigation, immunization screening, seasonal influenza vaccination or a recognized exemption, and hepatitis B immunization for direct patient contact. A one-year probationary period applies. Direct deposit is required, and payment of permanent change of station costs is not authorized.

Requirements

• Meet the qualification requirement through one year of specialized experience scheduling patient and/or coordinating provider appointments, using office automation software to enter or retrieve data, and performing receptionist duties; or four years of education above high school in an accredited business, secretarial, or technical school, junior college, college, or university; or an eligible combination of education and experience.
• Type at least 40 words per minute on a five-minute sample with no more than three errors.
• Provide proof of U.S. citizenship.
• Complete a background investigation and personnel security investigation; appointment may be subject to a suitability or fitness determination.
• Consent to seasonal influenza vaccination or provide a recognized exemption.
• Complete immunization screening; hepatitis B immunization is required for positions with direct patient contact, and other immunizations may be required depending on the position.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Complete a one-year probationary period.
• Use direct deposit for pay.
• Make every attempt to report on time and/or remain on duty during severe weather, and report during contingency operations, natural disasters, extreme weather, or other emergencies.

Responsibilities

• Perform the full range of receptionist, recordkeeping, and miscellaneous clerical duties.
• Maintain patients’ electronic and paper records.
• Schedule appropriate patient appointments.
• Reconcile end-of-shift and end-of-day processing and reports.
• Receive patients and visitors as the initial point of contact, in person and by telephone.
• Report to work during severe weather and emergency or contingency situations as required for an Inclement Weather Essential and Mission Essential position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED