Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA•Fort Benning, GA

4d•Onsite

About The Position

This position is with the Defense Health Agency; Defense Health Network East. Located at Martin Army Community Hospital within the Dental Health Activity (DENTAC) directorate on Fort Benning, GA. Office hours are M-F 0730-1630. This is a Direct Hire Solicitation.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
This position is subject to a background investigation to determine your suitability for Federal employment.
Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
Immunization screening is required.
Hepatitis B immunization is required for all positions with direct patient contact.
Applicants may be required to show proof of other immunizations depending on the type of position.
This position requires the incumbent to have tuberculosis testing.
US Citizens
One year of specialized experience which includes performing the full range of receptionist, record-keeping, and miscellaneous clerical duties within a medical treatment facility such as: receiving patients, scheduling appointments, and maintaining medical records.
Qualified typist (can type 40 words per minute based on a 5-minute sample with three or fewer errors).

Responsibilities

Serves as the initial point of contact to greet and receive patients.
Performs clerical duties such as typing routine correspondence, medical statements, memorandums, and reconciling end-of-shift/end-of-day reports.
Maintains all patients’ records, both electronic and paper, according to regulation.
Schedules appropriate patient appointments to include coordinating or scheduling appointments with other clinics or specialties.
Provides information about the clinic and/or hospital policies, procedures, and locations to patients, family members, or other medical treatment facility staff.