Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA•Bethesda, MD

5d•Onsite

About The Position

This position is located at Walter Reed National Military Medical Center with the Director of Nursing, Dept of Maternal Child Nursing in Bethesda, MD. This is a Direct Hire Solicitation A recruitment or relocation incentive MAY BE authorized for those candidates who are new to Federal service. Advanced In Hire (AIH) MAY BE authorized for highly qualified candidates. Duties Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF. Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned. Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests. Receives patients and visitors as the initial point of contact, in person or telephonically. Monitors and manages the messaging system at the department/unit level. Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 3 security clearance or access for the duration of employment.
A background investigation and credit check are required.
Immunization screening is required.
Hepatitis B immunization is required for all positions with direct patient contact.
Applicants may be required to show proof of other immunizations depending on the type of position.
This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
This position requires a qualified typist (minimum 40 words per minute).
This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis.
This position has been designated Mission Essential.
In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.
Employee shifts are rotated on a regularly scheduled basis.
Position is designated as Inclement Weather Essential.
The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
US Citizens
One year of specialized experience which includes performing clerical and/or reception duties such as greeting patients, verifying patients, and entering patient data into an automated system.
Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

Recruitment or relocation incentives MAY be authorized for those candidates who are new to Federal service.
Advanced In Hire (AIH) MAY be authorized for highly qualified candidates.
Recruitment or relocation incentives MAY be authorized for highly qualified candidates.

Responsibilities

Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF.
Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.
Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.
Receives patients and visitors as the initial point of contact, in person or telephonically.
Monitors and manages the messaging system at the department/unit level.
Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.