Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA•West Point, NY

4h•Onsite

About The Position

This position is located at Keller Army Community Hospital at West Point, NY. This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to Federal service. Duties: Complete request forms, manually or automation, for individual patient orders, blood work and other patient care and administrative requests. Coordinate and schedule patient services with other medical treatment facility departments or specialties. Monitor and manage the messaging system at the department level. Verify eligibility for care through appropriate resources. Maintain patient records, both electronically and paper, in accordance with regulations. Perform clerical duties inherent to the in-processing, care, and out-processing of patients, families/caregivers, and guests.

Requirements

Appointment may be subject to suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
This position is subject to a background investigation to determine your suitability for Federal employment.
This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
Immunization screening is required.
Hepatitis B immunization is required for all positions with direct patient contact.
Applicants may be required to show proof of other immunizations depending on the type of position.
Lifting up to 15 lbs may be required.
This position requires the completion of a pre-employment physical examination.
US Citizens
One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service which includes greeting medical patients in person or telephonically, entering or retrieving medical data from automated systems, and scheduling medical appointments for patients.
OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
Qualified typist: can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
Continued employment requires written certification that it advances the public interest.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

A recruitment or relocation incentive may be authorized.
Salary negotiation may be available for those candidates who are new to Federal service.

Responsibilities

Complete request forms, manually or automation, for individual patient orders, blood work and other patient care and administrative requests.
Coordinate and schedule patient services with other medical treatment facility departments or specialties.
Monitor and manage the messaging system at the department level.
Verify eligibility for care through appropriate resources.
Maintain patient records, both electronically and paper, in accordance with regulations.
Perform clerical duties inherent to the in-processing, care, and out-processing of patients, families/caregivers, and guests.