Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA•Fort Bragg, NC

5d•Onsite

About The Position

This position serves as a Medical Support Assistant (Office Automation) for Family Medicine, performing a full range of receptionist, record keeping and miscellaneous clerical duties. This position is located at Womack Army Medical Center, Fort Bragg, NC. This is a Direct Hire Solicitation Salary negotiation may be available for those candidates who are new to Federal service.

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A Personnel Security Investigation is required.
This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
Immunization screening is required.
Hepatitis B immunization is required for all positions with direct patient contact.
Applicants may be required to show proof of other immunizations depending on the type of position.
This position requires the incumbent to have tuberculosis testing.
Lifting up to 15 pounds may be required.
This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
Position is designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
This position is designated as emergency essential (E-E). In the event of a crisis situation, the incumbent, or designated alternate, must continue to perform the E-E duties until relieved by proper authority.
US Citizens
One year of specialized experience which includes performing clerical duties such as maintaining files, answering telephone calls, and/or receiving patients/guest within a clinic or medical treatment facility (MTF); providing basic medical information to patients, medical staff, or the general public; and assisting with scheduling patient appointments.
A qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of War referral system for displaced employees.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

Salary negotiation may be available for those candidates who are new to Federal service.

Responsibilities

Serve as the initial point of contact to greet and receive patients.
Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting.
Schedule appropriate patient appointments.
Maintain patient records, both electronic and paper, ensuring each entry contains proper patient and healthcare provider information.
Enter and retrieve patient data from automated healthcare systems.