Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA • Tacoma, WA

15h • Onsite

About The Position

This position is located within the Department of Obstetrics/Gynecology Services, at Madigan Army Medical Center in Tacoma, Washington. This is a Direct Hire Solicitation. Duties include performing the full range of receptionist, recordkeeping and miscellaneous clerical duties. The role involves entering, manipulating, and retrieving information and data from automated systems. The Medical Support Assistant will receive patients and visitors as the initial point of contact, in person or telephonically. They will maintain all patients' records, both electronic and paper, according to regulation, ensuring each entry contains proper patient and health care provider identification. The position also involves performing clerical duties inherent to the in-processing (reception), care, and out-processing (transition) of outpatients, families/caregivers, and guests.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• This position has a mandatory seasonal influenza vaccination requirement. A candidate tentatively selected for appointment to this position will be required to sign a statement consenting to annual seasonal influenza vaccination.
• Required to be screened for and obtain necessary immunizations/vaccinations (hepatitis, influenza, tuberculosis etc.), unless exempted by a licensed physician.
• This position is a Testing Designated Position subject to pre-employment screening and random drug testing. Selectees will be required to consent to participate in random drug urinalysis testing.
• US Citizens
• One year of specialized experience which includes performing receptionist and clerical support duties in a medical clinic or office such as greeting patients and visitors, scheduling medical appointments, and managing automated medical systems.
• OR Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• OR Combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.

Nice To Haves

• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties.
• Enter, manipulate and/or retrieve information and data from automated systems.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Perform clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Learn more about federal benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree