Medical Support Assistant (Office Automation)

Military Treatment Facilities under DHA • Schofield Barracks, HI

1d • Onsite

About The Position

This position is located at Desmond T Doss Health Clinic on Schofield Barracks, Hawaii. This is a Direct Hire Solicitation. Duties include reviewing patients' insurance to determine eligibility for medical care/treatment, collecting, correcting, and updating patient information during each patient interaction, and using Microsoft Office tools to type routine correspondence, progress reports, medical statements, and memorandums. The role also involves providing information regarding facility policies, procedures, and locations to patients, family members, and staff, and coordinating and/or scheduling patient appointments with other medical specialty clinics/units.

Requirements

• US Citizens
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position is subject to annual seasonal influenza vaccinations. Applicants tentatively selected for this position will be required to sign a statement consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required.
• Hepatitis B immunization is required for all positions with direct patient contact.
• Applicants may be required to show proof of other immunizations depending on the type of position.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• One year of specialized experience equivalent to the GS-04 grade level in the Federal service which includes performing a full range of receptionist, recordkeeping, or miscellaneous clerical duties within a clinic setting; obtaining identifying information and determine the nature of the visit/call; monitoring or communicating delays in scheduled appointments to the appropriate staff and patients.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Nice To Haves

• Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
• Combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
• If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Responsibilities

• Review patients' insurance to determine eligibility for medical care/treatment.
• Collect, correct and update patient information during each patient interaction.
• Use Microsoft Office tools to type routine correspondence, progress reports, medical statements and memorandums.
• Provide information regarding facility policies, procedures, and locations to patients, family members and staff.
• Coordinate and/or schedule patient appointments with other medical specialty clinics/units.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree