Medical Support Assistant (Oa)
About The Position
The Medical Support Assistant serves as a Medical Assistant at AT Augusta Medical Military Center in the Department of Surgery Speech Pathology Clinic. The position is being recruited through Direct Hire Authority for Certain Personnel of the Department of Defense. Duties include retrieving information from automated systems, completing patient order request forms, relaying messages and cancellations, scheduling appointments, providing information about hospital policies, and maintaining patient files. The position requires Basic Life Support certification, pre-employment and annual physical examinations, and eligibility for a Tier 1 security investigation or access. It is subject to background and credit checks, pre-employment and random drug testing, and annual seasonal influenza vaccination. The position is designated mission essential and may require reporting to or remaining at work during severe weather or emergencies. It may also involve uncommon tours of duty, including on-call work, fixed or rotating shifts, evenings, weekends, and holidays, as well as temporary duty or business travel to various locations.
Requirements
- U.S. citizenship.
- Meet the experience, education, or combined education and experience qualification requirements.
- For the experience pathway, have one year of specialized experience including clerical duties in a Medical Treatment Facility, maintaining patient medical records, monitoring scheduled appointments, and receiving patients and visitors.
- Obtain and maintain Basic Life Support (BLS) certification.
- Complete a pre-employment physical examination and annual examinations thereafter.
- Obtain and maintain eligibility for a Tier 1 security investigation or access for the duration of employment.
- Complete a background investigation and credit check.
- Meet the annual seasonal influenza vaccination requirement.
- Submit to pre-employment and random drug testing, including testing based on reasonable suspicion or involvement in an on-duty accident.
- Be able to report to or remain at work during severe weather or other emergencies when required.
- Be available for uncommon tours of duty, which may include on-call work, fixed or rotating shifts, evenings, weekends, and holidays.
- Meet TDY or business travel requirements, potentially using privately owned vehicles, commercial transportation, or military aircraft, ships, and vehicles.
- Provide proof of U.S. citizenship.
- Complete a one-year probationary period.
- Use direct deposit for pay.
Nice To Haves
- A strong foundational grasp of Speech-Language Pathology (SLP) and/or Ear, Nose, and Throat (ENT) medical terminology is preferred but not required.
Responsibilities
- Retrieve information from automated systems.
- Complete request forms for patient orders.
- Relay messages and cancellations.
- Schedule patient appointments.
- Provide information to others concerning hospital policies.
- Maintain patient files.
Benefits
- Federal employee benefits package available to the employee and family; specific eligibility depends on position type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
