Medical Support Assistant (OA)

Military Treatment Facilities under DHA • Tinker AFB, OK

6d • Onsite

About The Position

This position is located at Tinker Air Force Base, Oklahoma. The Medical Support Assistant receives customers as the initial point of contact, schedules appropriate patient appointments, completes individual patient order and laboratory request forms, and performs receptionist, recordkeeping, and other clerical duties. The role maintains patient records in both electronic and paper formats.

This is a Direct Hire Solicitation. Recruitment or relocation incentives, student loan repayment, and retention incentives may be authorized for eligible candidates. Salary negotiation may be available to candidates new to Federal service, and non-Federal work experience may be creditable for leave purposes.

Requirements

• One year of specialized experience scheduling patient or coordinating provider appointments, using office automation software to enter or retrieve data, and performing receptionist duties; or qualifying education or a combination of education and experience.
• Type at least 40 words per minute on a five-minute sample with three or fewer errors.
• Obtain and maintain current Basic Life Support (BLS) certification through the American Red Cross; advanced certification does not replace BLS.
• Complete required tuberculin (TB) testing.
• Consent to seasonal influenza vaccination or provide a recognized exemption.
• Meet applicable suitability or fitness requirements and complete a Personnel Security Investigation.
• Provide proof of U.S. citizenship.

Responsibilities

• Complete manual or automated request forms for individual patient orders, blood work, and other requests.
• Schedule appropriate patient appointments.
• Receive customers in person or by telephone as the initial point of contact.
• Perform receptionist, recordkeeping, and miscellaneous clerical duties.
• Maintain patient records in electronic and paper formats.

Benefits

• Recruitment or relocation incentives may be authorized for highly qualified candidates.
• Student loan repayment may be authorized.
• Retention incentive may be authorized for highly qualified candidates.
• Non-Federal work experience may be creditable for leave purposes.
• Salary negotiation may be available to candidates new to Federal service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED