Manager, TSG Product Management

Bain & Company • Chicago, IL

179d • $141,000 - $169,250

About The Position

The Manager, TSG Product Management role is part of Bain’s Digital Workplace Experience team, which works to create an AI-powered workplace and improve technology experiences for Bain and client teams. The Manager is responsible for envisioning, implementing, and driving adoption of features and functionality for Bain’s AI Assistant product stack. The role focuses on integrating AI assistant capabilities into the case lifecycle to create an AI-powered client delivery experience, representing the customer perspective and maintaining a prioritized product backlog that maximizes business value.

The position translates high-level product roadmaps into actionable work, communicates with stakeholders, researches customer segments, measures outcomes, and develops end-user communications and training. It also motivates product teams, manages backlogs and user stories, collaborates with technical teams and vendors to deliver and integrate AI tools, participates in Agile ceremonies, and develops domain expertise in AI products and consulting workflows. The role may manage temporary or rotational staff, such as interns or contractors.

This is a permanent, full-time position located in Chicago. The stated Illinois annualized salary range is $141,000–$169,250, with an annual discretionary performance bonus and possible other discretionary compensation.

Requirements

• Typically 5 to 8 years of progressive experience and at least 2 to 4 years of relevant experience.
• Direct management consulting experience, experience supporting consulting workflows, or strong familiarity with the challenges and demands of a fast-paced consulting environment, with the ability to translate those needs into AI solutions.
• Hands-on experience with advanced AI tools, including generative AI assistants such as Custom GPTs or similar.
• Ability to leverage AI to improve productivity and client outcomes.
• Comfort managing an AI product stack and working with engineers to build innovative, scalable solutions.
• Bachelor’s degree or an equivalent combination of education and training.
• Ability to prioritize and meet deadlines.
• Influencing skills and ability to build consensus across cross-functional teams.
• Communication skills, including explaining complex requirements to engineering teams and proposing strategic direction to leadership.
• Vendor management skills, including holding vendors accountable for deliverables and overcoming roadblocks.

Nice To Haves

• Familiarity with Agile methodologies.
• Agile Product Owner certification.

Responsibilities

• Translate the high-level roadmap set by the Product Manager into a clear, actionable sequence of work, focused on AI product stack management.
• Communicate continuously with key stakeholders, including consulting teams, to align the AI product stack with firm priorities and changing consulting needs.
• Research and define customer segments served by AI products, particularly Bain’s consulting population.
• Measure customer value and business outcomes through pilots, surveys, sprint reviews, KPI metrics, and other methods, and adapt the roadmap to evolving needs.
• Create and execute end-user communication, marketing, and training strategies for AI products, adapting them based on feedback.
• Collaborate with other Product Owners across TSG to create synergies among AI tools and reduce friction for end users, particularly consultants.
• Convey the product vision and business purpose to motivate and inspire product teams.
• Maintain and continuously reprioritize a clear AI product backlog based on business value and the product roadmap.
• Work with technical teams and third parties to deliver continuous AI-powered feature releases, including tools such as ChatGPT Enterprise and other agentic platforms.
• Write user stories with appropriate detail and acceptance criteria, and improve them based on team feedback.
• Participate in Agile ceremonies for AI products.
• Work with technical teams and vendors to integrate AI tools, simplify access and usability, and optimize customizable settings for Bain team productivity.
• Develop, maintain, and demonstrate domain expertise in AI products and tools as they relate to consulting teams.
• Understand technical topics conceptually and collaborate with Technical Product Management to inform technology strategy aligned with product strategy and AI integration.
• May manage temporary or rotational staff, such as interns or contractors.

Benefits

• Annual discretionary performance bonus and possible other elements of discretionary compensation.
• 401(k) plan with a 4.5% company contribution, which increases after three years of service; company contributions are fully vested upon the start date.
• Comprehensive benefits and wellness program.
• Bain pays 100% of individual employee premiums for medical, dental, and vision programs.
• Generous paid time off, including parental leave, sick leave, and paid holidays.
• Paid life and long-term disability insurance.
• Annual fitness reimbursements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager