Manager, Product Management - Personal Loans

Capital One • McLean, IL

13d

About The Position

Capital One’s Product Management organization focuses on reimagining the status quo, identifying value-creation opportunities, and delivering innovative, sustainable customer experiences through technology. Through Discover Personal Loans, Capital One serves more than 600,000 customers and originates more than $4 billion annually in unsecured personal loans for debt consolidation and purchase financing.

The Manager of Product Management will lead the front-end design of the customer application experience for Capital One Personal Loans, from initial application entry—whether through a targeted invitation or organic traffic—through offer selection. The role owns the UI/UX experimentation roadmap and works closely with Design, Credit Risk, and Analytics to test offer customization, visual layouts, and counter-offer experiences. The goal is to improve conversion while presenting financial choices clearly, transparently, and intuitively.

The position also uses AI for rapid prototyping and to turn user insights and funnel data into product requirements, user stories, and acceptance criteria. It partners with Technology, Design, and Marketing to deliver the front end and track user behavior, while maintaining a well-managed delivery process that addresses bugs, production health, and compliance requirements.

Product Managers are expected to demonstrate proficiency in the Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

Requirements

• Currently has, or is in the process of obtaining, a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the required degree obtained on or before the scheduled start date; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
• Demonstrate proficiency in the Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Execute the experimentation roadmap for upfront application entry points, partnering with Design, Credit Risk, and Analytics to launch, monitor, and scale A/B tests across customer segments.
• Optimize offer selection and counter-offer user experiences so that financial choices are presented clearly, transparently, and intuitively.
• Use AI for rapid prototyping and translate user insights and funnel data into product requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with Technology, Design, and Marketing to ensure seamless front-end execution and accurate tracking of user behavior across screens.
• Manage delivery processes and proactively track bugs, production health, and compliance requirements for upfront application screens.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager