Manager, Product Management - Personal Loans

Capital One • McLean, IL

13d

About The Position

Capital One, via Discover Personal Loans, is a leading provider of unsecured personal loans in the United States, serving more than 600,000 customers and originating more than $4 billion annually. The Personal Loans product offers fixed interest rates and terms with no fees. As the business integrates into Capital One’s platform infrastructure, this role will drive decisioning and targeting capabilities for a personalized digital application journey, turning backend decisioning capabilities into a seamless, well-managed customer experience.

The role works closely with business analysts, fraud, servicing, design, marketing, technology, and other horizontal partners to design and build a decisioning engine that meets current needs and remains flexible for future use cases. The position is accountable for evolving the application decisioning experience, improving originations and conversion, balancing customer experience with credit and fraud controls, integrating enterprise capabilities, and supporting rapid, user-focused product delivery.

Successful product management in this role is grounded in five areas: human-centered customer focus, business outcomes and execution, technology-enabled solutions, integrated problem solving, and transformational leadership across cross-functional teams. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive benefits package; eligibility varies by employment status and other factors.

Requirements

• Currently has, or is in the process of obtaining, a bachelor's or master's degree in a quantitative field, Business, or Marketing, with the required degree expected to be obtained on or before the scheduled start date; alternatively, a bachelor's degree in any field and three years of Product Management experience.
• Demonstrates proficiency in human-centered product management, business focus, technology-driven solutions, integrated problem solving, and transformational leadership.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Drive the intent and evolution of the personal loans application decisioning experience, using AI models, experimentation, and targeting capabilities to improve originations and conversion across the acquisition funnel.
• Streamline decisioning throughout the application funnel, from customer targeting and offer selection through funding.
• Partner with Fraud, Credit, and Risk leaders to define and implement an approach that balances a frictionless customer journey with rigorous credit and fraud controls.
• Build and maintain partnerships with first-line platform and operations teams and second-line risk partners to thoughtfully evolve and integrate enterprise capabilities into the application experience.
• Partner with Technology and Design counterparts to build a user-focused, AI-enabled delivery organization that moves with agility and innovates rapidly.
• Lead cross-functional work to solve customer problems, resolve complex issues, mitigate product risks, and drive organizational alignment.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by full-time or part-time status, exempt or non-exempt status, and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager