Product Management Manager

USAA • Tampa, FL

2d • $114,080 - $218,030

About The Position

USAA is hiring a Product Management Manager to support the development and management of product strategy and performance. The role uses analytics, competitive intelligence, market research, member information, financial data, and transaction data to inform product decisions, roadmaps, forecasts, and planning. The manager serves as a product subject matter expert, collaborates with business, phone, and digital teams, and supports new product launches, sales strategies, and alliance relationships. The position also coordinates with Legal, Compliance, Risk Management, and other control partners to ensure products are designed, implemented, and managed in compliance with applicable laws, regulations, and company policies.

USAA’s mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice, with a focus on the military community and their families. The company notes that roles may offer remote or hybrid flexibility for active-duty military spouses, subject to policy and business needs; no specific work arrangement is stated for this position.

The salary range is $114,080–$218,030. Actual pay may vary by location, experience, and market data. Employees may be eligible for incentives based on corporate and individual performance and at the discretion of the USAA Board of Directors. USAA does not provide visa sponsorship for this role.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
• Six years of relevant industry experience in Actuary, Underwriting, Marketing, Sales/Service, Finance/Accounting Operations, or Financial Services.
• Two years of product management or similar strategic management experience; similar experience includes direct support in managing product performance.
• One year of data visualization experience, such as Tableau.
• Advanced experience creating product briefings.
• Experience using market research to create a product roadmap, make product decisions, and iterate rapidly.
• Knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

• Bachelor's or Master's degree in Business, Finance, Technology, Information Systems, Product Management, Analytics, or a related discipline.
• PMP Certification.
• PMI-ACP Certification.
• Certified Scrum Product Owner (CSPO).
• SAFe Product Owner/Product Manager certification.
• SAFe Agilist certification.
• Agile/Scrum certifications.

Responsibilities

• Use analytics, competitive intelligence, and member information to support product strategy formulation.
• Participate in developing product strategy recommendations.
• Develop recommendations for launching new products or sales strategies, including evaluating whether to buy, build, or partner.
• Serve as a product subject matter expert on features and services and collaborate with business partners to provide recommendations.
• Partner with phone and digital teams on the effective use of sales guides and educate them on products and services, including new offerings and enhancements, using Agile methodologies to deliver solutions.
• Assist in identifying and evaluating potential providers for alliance relationships.
• Support the development, editing, and distribution of product communications.
• Research external market trends and design changes, financials, member information, and transaction data for assigned products.
• Coordinate with relevant control partners, including Legal, Compliance, and Risk Management, to ensure product offerings comply with applicable laws and regulations.
• Interpret performance results to inform product or sales forecasting and planning.
• Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• Comprehensive medical plans.
• Dental plans.
• Vision plans.
• 401(k).
• Pension.
• Life insurance.
• Parental benefits.
• Adoption assistance.
• Paid time off program with paid holidays.
• 16 paid volunteer hours.
• Wellness programs.
• Career path planning and continuing education to assist employees with professional goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager