Manager, Product Management

HD Supply•Atlanta, GA

About The Position

The Manager, Product Management leads a team of product managers and user experience professionals in developing customer-centric product experiences using agile software development practices. The role manages product initiatives and roadmaps, ensuring alignment with business objectives, customer needs, and technical feasibility. It oversees the product lifecycle from planning and design through launch and iteration, and uses performance metrics and user feedback to identify improvements and enhance the customer experience. The position works with business stakeholders and technology teams to translate product vision into actionable initiatives, promotes modern product development practices, and facilitates cross-functional collaboration to support timely delivery. It manages a group or team of professional individual contributors and may indirectly supervise support staff. The work is primarily in a comfortable indoor setting, with most time spent sitting and occasional movement; rare light lifting may be needed. Overnight travel is typically less than 10%.

Requirements

Typically requires a bachelor's degree (BS/BA) in a related discipline.
Generally requires 7 or more years of experience in a related field.
May require certification.
Experience leading a team of professional individual contributors and/or indirectly supervising support staff.

Nice To Haves

An advanced degree may offset less experience in some disciplines.
Experience with B2B and enterprise commerce, digital commerce, eCommerce revenue optimization, omnichannel experiences, and customer self-service.
Product management expertise in strategy, roadmap ownership, discovery, customer journey mapping, voice of customer, backlog management, requirements gathering, user stories, acceptance criteria, and stakeholder or dependency management.
Experience with cart and checkout, account management, order management, quotes, and shopping funnels.
Knowledge of eProcurement integrations such as PunchOut, cXML, OCI, and EDI; API integrations; enterprise platforms; systems integration; and platform modernization.
Experience with content management system modernization, Optimizely, or Adobe Experience Manager.
Experience with personalization, recommendation engines, machine learning product management, and experimentation.
Knowledge of Adobe Analytics, product and digital analytics, business intelligence, data modeling, KPIs, conversion optimization, and revenue growth.
Experience with Agile, Scrum, SAFe, Jira, Confluence, or Jira Product Discovery.
Strategic thinking, independent product ownership, prioritization and trade-off decision-making, commercial and financial acumen, and structured problem-solving.
People leadership skills, including talent development, holding product managers accountable for deliverables, and continuous improvement.
Cross-functional leadership, stakeholder influence, executive communication, and the ability to translate business needs into technical requirements and measurable outcomes.
Customer-centricity, curiosity, accountability, adaptability, and comfort with ambiguity and complex technical environments.

Responsibilities

Lead, develop, coach, and support product managers and user experience professionals.
Manage product roadmaps and prioritize work based on business goals, customer needs, and technical feasibility.
Drive the full product lifecycle for assigned products, from planning and design through launch and iteration.
Collaborate with business stakeholders and technology teams to translate product vision into actionable initiatives.
Monitor key performance metrics to assess product success and identify opportunities for improvement.
Ensure adherence to agile methodologies and modern product development practices to improve speed and quality.
Facilitate cross-functional collaboration, remove roadblocks, and support timely product delivery.
Gather and incorporate user feedback to refine products and enhance the customer experience.

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