Manager of Housing Focused Case Management
About The Position
The Manager of Housing Focused Case Management oversees program operations, supervises one Housing Focused Case Manager, and provides direct support to unhoused individuals. The program helps households secure and maintain stable housing by assessing housing barriers and strengths, determining appropriate housing and service needs, and assisting participants in locating and applying for community-based housing. The manager may transport individuals to apartment showings and lease signings as needed and provides education about tenant and landlord rights, budgeting, and accessing community resources. The program collaborates with the local Coordinated Entry System to promote housing stability and successful long-term tenancy. The role also includes completing accurate and timely progress notes, maintaining case-file documentation, conducting ongoing analysis to ensure alignment with county practices, identifying opportunities to improve program quality and effectiveness, and regularly reassessing clients’ needs and housing status. The manager attends relevant meetings, assists with office-related tasks as needed, and performs additional duties as assigned. Vail Communities serves adults living with severe mental illness, providing coordinated services and support. The organization describes its values as dignity and inclusion, opportunity, community, and excellence, and offers a flexible hybrid work model and a supportive workplace.
Requirements
- Bachelor of Arts or Bachelor of Science in human services or a related area, or a Bachelor of Social Work with valid and current Social Work licensure; alternatively, a minimum of 3 years of related housing experience may substitute for a degree.
- Valid Minnesota Driver’s License, automobile coverage, and access to an automobile to attend meetings in the office and community.
Nice To Haves
- At least 2 years of experience in housing search, placement, and advocacy work is highly preferred.
- Experience working with individuals with serious and persistent mental illness (SPMI) and/or homeless populations is highly preferred.
Responsibilities
- Oversee Housing Focused Case Management program operations.
- Supervise one Housing Focused Case Manager.
- Provide direct support to unhoused individuals.
- Assess participants’ housing barriers and strengths to determine appropriate housing and service needs.
- Assist individuals in locating and applying for community-based housing.
- Transport individuals to apartment showings and lease signings as needed.
- Educate participants about tenant and landlord rights, budgeting, and accessing community resources.
- Collaborate with the local Coordinated Entry System to promote housing stability and successful long-term tenancy.
- Complete accurate and timely progress notes and maintain case-file documentation.
- Conduct ongoing analysis to ensure alignment with county practices.
- Identify opportunities to improve program quality and effectiveness.
- Regularly reassess clients’ needs and housing status.
- Attend relevant meetings and assist with office-related tasks as needed.
- Perform additional duties as assigned.
Benefits
- Employee Assistance Program
- Comprehensive core benefits package
- Paid time off package
- 11 paid holidays
- 5 personal days
- Safe and sick time allowances
- Flexible hybrid work model
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What This Job Offers
Job Type
Full-time
Career Level
Manager
