Housing Focused Case Manager

Vail Place•Hopkins, MN
•Hybrid

About The Position

The Housing Focused Case Manager provides direct support to unhoused individuals in securing and maintaining stable housing. The role assesses housing barriers and strengths to determine suitable housing and service needs, helps individuals locate and apply for community-based housing, and transports them to apartment showings and lease signings as needed. The case manager educates participants about tenant and landlord rights, budgeting, and accessing community resources, and collaborates with the local Coordinated Entry System to support housing stability and successful long-term tenancy. The position also requires completing accurate and timely progress notes, maintaining case-file documentation, conducting ongoing analysis to ensure alignment with county practices, identifying opportunities to improve program quality and effectiveness, and regularly reassessing clients’ needs and housing status. The role includes attending relevant meetings, assisting with office-related tasks as needed, and performing additional duties as assigned.

Requirements

  • BA or BS in human services or a related area, or a BSW with valid and current Social Work licensure; a minimum of 3 years of related housing experience may substitute for a degree.
  • Must have and maintain a valid Minnesota Driver’s License.
  • Must maintain automobile coverage and have access to an automobile to attend meetings in the office and community.

Nice To Haves

  • At least 2 years of experience in housing search, placement, and advocacy work is highly preferred.
  • Experience working with individuals with serious and persistent mental illness (SPMI) and/or homeless populations is highly preferred.

Responsibilities

  • Assess housing barriers and strengths to determine appropriate housing and service needs.
  • Help unhoused individuals locate and apply for community-based housing.
  • Transport individuals to apartment showings and lease signings as needed.
  • Educate participants on tenant and landlord rights, budgeting, and accessing community resources.
  • Collaborate with the local Coordinated Entry System to promote housing stability and successful long-term tenancy.
  • Complete accurate and timely progress notes and maintain case-file documentation.
  • Conduct ongoing analysis to ensure alignment with county practices.
  • Identify opportunities to improve program quality and effectiveness.
  • Regularly reassess clients’ needs and housing status.
  • Attend relevant meetings and assist with office-related tasks as needed.
  • Perform additional duties as assigned.

Benefits

  • Employee Assistance Program
  • Full core benefits package
  • Flexible hybrid work model
  • Paid time off package
  • 11 paid holidays
  • 5 personal days
  • Safe and sick time allowances
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