Logos Inside Account Manager

Lamar Advertising•Austin, TX
•Onsite

About The Position

The Logos Inside Account Manager promotes and sells B2B Interstate logo signs, Major Shopping Area Guide Signs (MSGAS), and/or tourist-oriented directional signing (TODS). The role uses professional sales techniques and exceptional customer service to build long-term relationships and grow Interstate Logos sales in an assigned territory. The position is based in Lamar’s Austin, Texas office and has a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule, with at least 40 hours of work per week. Overnight travel may be required when necessary and is less than 10% of the time. The Account Manager meets and exceeds sales objectives by contacting eligible businesses, supporting renewals, helping participants develop effective logo or TODS designs, and responding to customer questions. The role also involves maintaining accurate sales and participant records, monitoring payments, coordinating production orders and sign installations, and analyzing sales activity and forecasts. The primary work environment is an office. Physical demands include light lifting of 20–30 pounds, pushing, reaching, visual tasks including reading and distinguishing colors, sitting, standing, stooping, walking, talking, and turning.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license.
  • Working knowledge of personal computers, including Microsoft Word, Excel, and PowerPoint.
  • Ability to communicate one-to-one using appropriate vocabulary and grammar to explain information.
  • Ability to make oral presentations to provide information or explain policies and procedures.
  • Ability to communicate with people from varied social, cultural, economic, and educational backgrounds.
  • Ability to explain the signing opportunity from installation and product standpoints.
  • Skill in writing grammatically correct routine business correspondence.
  • Ability to perform effectively under fluctuating workloads.
  • Skill in establishing rapport and gaining others’ trust.
  • Ability to establish and maintain cooperative working relationships.
  • Ability to meet a sales quota.
  • Working knowledge of general sales techniques.
  • Intrinsic motivation to succeed and ability to withstand rejection.
  • Ability to work independently and follow through on assignments with minimal direction.
  • Ability to work at least 40 hours over five days each week.
  • Physical ability to perform the listed demands, including light lifting of 20–30 pounds and visual tasks.

Nice To Haves

  • College degree.
  • Previous sales experience.

Responsibilities

  • Meet and exceed sales targets by regularly calling eligible businesses in the assigned territory or account list.
  • Assist customers with annual renewals by obtaining renewal participation agreements and securing payments by phone.
  • Help participants design business logos or TODS that are legible and use colors effective for visibility.
  • Become proficient with available computer tools and the asset management database.
  • Continue developing product knowledge, sales skills, and customer service skills.
  • Assist with monitoring participant payments and collections.
  • Respond promptly to participant questions and concerns and provide resolution.
  • Plan work in advance and maintain organized, current records of eligible businesses and sales activity.
  • Maintain a professional sales appearance and manage time effectively.
  • Analyze and monitor personal sales data and reports; maintain participant files.
  • Submit daily planners or call reports, sales plans, and sales forecasts on time.
  • Follow up on participant production orders and ensure timely sign installations.
  • Communicate with participants to resolve customer issues or concerns in real time.
  • Travel overnight when necessary.

Benefits

  • 120 hours of paid time off (PTO), increasing with tenure.
  • 12 paid company holidays, including President’s Day and Juneteenth.
  • Comprehensive 30-day training program.
  • Career advancement opportunities.
  • Ongoing professional development and internal leadership programs.
  • Multiple medical plan options and a health savings account.
  • Hospital, critical illness, and accident coverage.
  • Short- and long-term disability coverage.
  • Paid parental leave.
  • Employee Stock Purchase Plan.
  • 401(k) plan with company match.
  • Up to $1,200 in employer-paid HSA contributions and cash rewards for participating in the wellness program.
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