Leasing Specialist

Hunt Military Communities•Box Elder, SD

About The Position

The Leasing Specialist coordinates requests from military families with the property management team and assists with the daily leasing functions of a Public Private Venture (PPV) housing office. The role includes leasing homes to prospective clients, qualifying applicants, managing waitlists, executing leases, maintaining resident files, monitoring Government compliance, supporting community programs and services, and assisting the Community Director and Community Manager with company policies and Government requirements. The position also supports resident move-ins and move-outs, processes service requests, maintains digital files, prepares market analysis, helps organize community events, and develops and carries out property marketing and advertising. It requires driving for Company business, using either a Company vehicle or a personal or rental vehicle more than 50% of the time. Showing homes may involve working in all types of weather, and community events may require flexible hours.

Requirements

  • High school diploma or GED.
  • Previous leasing experience.
  • Experience with computers and typical office software, including email, Word, Excel, and internet browsers.
  • Valid in-state driver's license.
  • Strong customer service skills.
  • Ability to show houses, potentially in all types of weather conditions.
  • Good judgment and discretion when handling highly confidential information.
  • Strong written and verbal communication skills and ability to communicate clearly and professionally with people at all levels.
  • Ability to manage multiple priorities and tight deadlines in a fast-paced environment.
  • Professionalism, a strong work ethic, responsibility, and integrity.
  • Ability to resolve problems independently and responsibly.
  • Self-motivated, reliable team player with attention to detail, communication, client management, and business literacy skills.
  • Discretion and ability to maintain a professional attitude and appearance.
  • Ability to develop and implement strategies for competitive and complex business issues.
  • Initiative in identifying and anticipating client needs and recommending solutions.
  • Ability to use technology platforms daily.
  • Basic understanding of safety practices.

Nice To Haves

  • Bachelor's degree in Business Administration, Property Management, or another related discipline.
  • Previous experience in sales.

Responsibilities

  • Coordinate requests from military families with the property management team.
  • Maintain an accurate, fair, and compliant leasing waitlist and communicate with applicants.
  • Perform leasing functions, including showing vacant units and executing leases and renewals.
  • Qualify applicants in accordance with Government compliance requirements.
  • Coordinate move-in dates and pre-move-in inspections with incoming military families.
  • Coordinate notices to vacate, pre-inspections, move-outs, and final inspections; assess damage charges and deliver final utility bills where applicable.
  • Receive and record service requests and route them to the appropriate maintenance director or manager where applicable.
  • Maintain resident and maintenance digital files.
  • Prepare routine market analysis reports.
  • Assist the Community Director and/or Community Manager with compliance with property legal documents and procedures.
  • Help organize and schedule social events, educational classes, physical activities, and family functions for residents.
  • Recommend advertising and marketing strategies to generate property traffic.
  • Research market rates, economic and population trends, and competing properties to develop property concepts.
  • Market the property by advertising vacancies, approaching prospective tenants, creating and distributing materials, greeting drop-ins, and participating in community and regional activities.
  • Inspect premises and prepare properties for showings.
  • Schedule and conduct property showings, provide property and leasing information, and highlight property features and benefits.
  • Complete leases by reviewing contract requirements, negotiating terms, and obtaining signatures, deposits, and payments.
  • Create and place advertising across venues, including social media.
  • Drive for Company business using a Company vehicle or a personal or rental vehicle as specified in the posting.

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • HSA/FSA accounts
  • Retirement benefits
  • Rewards programs
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