Leasing Professional

CLS Living•Edmond, OK

14d

About The Position

CLS Living is hiring a Leasing Professional to deliver customer service to prospective and current residents and help maintain a welcoming, professional office and community environment. The role supports property marketing, leasing and renewal goals, resident events, community partnerships, property presentation, and accurate administration. The position may also provide coverage for other team members and assistance with after-hours emergencies as needed. The ideal candidate thrives in a fast-paced, hands-on environment, takes ownership of their work, and seeks ways to improve resident experience and property performance. CLS Living describes its workplace as supportive, flexible, and focused on positivity, creativity, and continuous growth. The company conducts criminal background and drug screening and is an Equal Opportunity Employer.

Requirements

Two to three years of experience in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organizational and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Nice To Haves

Passionate mentoring and team-building, with an interest in the growth and development of others.
Ability to act as an ambassador of CLS Living culture and bring energy, pride, and leadership to the community.
Personal drive to excel, grow within the company, and take ownership of the role.
Entrepreneurial spirit and interest in innovative ways to enhance operations, resident satisfaction, and property performance.
Solutions-first mindset and ability to handle challenges with professionalism and integrity.

Responsibilities

Assist with maintaining and improving property curb appeal and cleanliness.
Support Managers in developing and executing annual marketing plans, using potential marketing avenues effectively.
Follow up daily with prospects, identify obstacles, and work to close leases.
Maintain current, thorough knowledge of the property and competitive market through research and networking.
Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
Keep the office, common areas, grounds, and model units clean and professional.
Fill in for other team members and assist with after-hours emergencies as needed.
Keep the website, listing sites, social media, and marketing materials current, professional, and engaging.
Monitor digital platforms and report issues or opportunities for improvement to management.
Assist Managers with planning, advertising, and managing resident functions and community events.
Coordinate on-campus advertising events and build partnerships with schools and student organizations.
Network with local student housing professionals and competitors to stay informed about market trends and build collaborative relationships.
Promote positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
Keep property management software accurate and up to date.
Perform lease processing, administration, and other related administrative tasks.